{"id":1504589,"url":"https://alion.io/job/vanderbilt-university-coordinator-donor-relations-operations","title":"Coordinator, Donor Relations Operations","company":{"id":18119,"name":"Vanderbilt University","domain":"vanderbilt.edu","url":"https://alion.io/company/vanderbilt-university","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1977},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-29T21:26:31Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-23T01:48:48Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"The Development Coordinator, Donor Relations serves as a strategic and technical linchpin on the Donor Relations team, ensuring data, systems, and insights are leveraged to strengthen relationships and drive results. Reporting to the Senior Director of Donor Relations, the DevelopmentCoordinator partners across Development and Alumni Relations (DAR) to implement and track donor relations initiatives; design, document, and refine protocols and workflows; and support meaningful, high-impact donor experiences.\nThe Development Coordinator oversees core operational functions-including CRM data entry and optimization, database management, daily stewardship execution (e.g., acknowledgments, impact reporting logistics, recognition tracking), and process improvement-while translating data insights into scalable stewardship strategies that elevate donor satisfaction and retention. The ideal candidate is detail-oriented and solutions-driven, with excellent organizational and communication skills, strong project management capability, and the ability to manage multiple concurrent priorities in a fast-paced environment.\nThe Department of Development and Alumni Relations (DAR) assists Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. The Department is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt University’s teaching and research programs. Learn more about our department at https://www.vanderbilt.edu/dar/\nKey Functions and Expected Performance:\nDonor Operations & Stewardship\nExecutes daily stewardship activities and fulfillment.\nCoordinates donor experiences and touchpoints.\nLiaising with vendors and production logistics.\nMeets deadlines and quality standards.\nData, CRM & Reporting\nEnters and maintains CRM data and records.\nCoordinates lists, reports, and dashboards for outreach and tracking.\nConducts data audits and resolves issues.\nSegments audiences and maintains accurate donor profiles. \nProcess Improvement & Project Management\nDocuments and refines standard operating procedures and workflows.\nSupports cross-DAR coordination and implementing best practices\nMonitors timelines, tasks, and deliverables.\nApplies creative problem solving to improve processes.\nBenchmarks best practices and seeks learning opportunities.\nStakeholder Engagement & Executive/Team Support\nSupports the Executive Director with calendars and meetings.\nProvides tactical support for budget operations and prepares expense reports.\nCoordinates team logistics, scheduling, follow-ups, and constituent communications.\nAssists with presentations, materials, and travel needs.\nContributes to a Results-Driven Team\nRemain current on industry best practices and actively participate in benchmarking and professional development opportunities.\nEmbrace a positive work-culture with the goal of balancing in-office days and flexible work arrangements.\n\nMaintain strict confidentiality related to sensitive donor and department information.\n\nWork cross-departmentally to support other teams and to foster collaboration between areas.\n\nPerform tasks and other duties as assigned.\n\nActively seek learning opportunities through taking on new projects and asking for feedback.\n\nSupervisory Relationships:\nThis position does not have supervisory responsibility. This position reports administratively and functionally to the Senior Director of Donor Relations Operations.\nWork Environment:\nThis is a hybrid role based in Nashville - in the office approximately 1 day per week depending on business needs.\nEducation and Certifications:\nBachelor’s degree, or the equivalent, is necessary.\n\nExperience and Skills:\nThree years of relevant donor relations or operations experience, or the equivalent, is necessary.\n\nPrefer at least three years of experience within higher education.\n\nExcellent interpersonal management skills.\n\nConfidentiality and discretion are a must.\n\nMust have a professional attitude, and exhibit considerable tact, persuasion, and judgement in interactions with internal and external constituents.\n\nExperience in optimizing processes and refining data in a CRM.\n\nStrong computer skills including Microsoft Excel, PowerPoint, and Word.\n\nAffinity for mastering new computer programs and database management.\n\nDemonstrated ability to work successfully with high-level executives.\n\nExcellent oral and written communication skills.\n\nExcellent customer service skills.\n\nExcellent project management skills with ability to multi-task.\n\nAbility to handle crisis situations and perform well under pressure.\n\nPosition requires flexibility to work nights and weekends when needed.\n\nThe capacity to perform in an intellectually rigorous and complex academic environment.\n\nAbility to work independently, take initiative, manage programs consisting of multiple projects simultaneously, meet deadlines, and adapt to changing priorities are essential.\nKey Characteristics of a Successful Team Member in this Work Unit:\nHolds oneself accountable; takes responsibility for failures as well as successes; and recognizes that trust is required to hold a team together.\n\nShares information; communicates proactively; transmits knowledge; asks for advice and considers it thoughtfully.\n\nGenuinely values teamwork and co-workers.\n\nExpects and delivers excellence. Is proactive and focused on creative problem solving. Welcomes input to making things better. Places a high value on learning and improving.\n\nIs motivated. Manages time, activities and outcomes well so that progress stays on track. 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