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We aim to transform how our community learns, grows, thrives, and connects, nurturing a culture where innovation meets excellence and where every employee has a clear, data-informed pathway to grow and advance, supporting our university’s noble mission goal.\nKey Functions and Expected Performance:\nProcess off-cycle payroll batches, special payments, adjustments, and corrections accurately and within established deadlines.\nResponds to payroll-related help desk tickets, including inquiries regarding paychecks, timecards, tax withholding, direct deposit, W-2s, deductions, and payroll processes.\nResearch and resolve employee payroll issues.\nMonitor and manage payroll ticket queues to ensure timely responses and issue resolution in accordance with service level expectations.\nAssist employees with direct deposit setup and updates, ensuring documentation is received, reviewed, and processed accurately.\nReview payroll transactions for completeness and accuracy and identify discrepancies requiring correction.\nResearch payroll earnings, deductions, taxes, benefits, garnishments, and other employee payroll concerns.\nAssist with processing of payroll adjustments, overpayments, retroactive payments, and manual check requests.\nMaintain confidentiality of employee personal, employment, and payroll information.\nAssist with identifying and correcting out-of-balance conditions and payroll transaction errors.\nSupport payroll record maintenance, document retention, and audit requests as needed.\nAssist with locating and resolving uncashed payroll checks and employee payment inquiries.\nEnsure compliance with federal, state, and institutional payroll policies and procedures.\nMaintain current knowledge of payroll regulations, tax requirements, and payroll system processes.\nSupervisory Relationships:\nThis position does not have supervisory responsibility; 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