{"id":2091770,"url":"https://alion.io/job/vanderlande-field-service-engineer","title":"Field Service Engineer","company":{"id":54548,"name":"Vanderlande","domain":"vanderlande.com","url":"https://alion.io/company/vanderlande","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":27,"ghost_share":0,"stale_share":0.37,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saronno, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":55000,"period":"year","method":"role_country_seniority_unknown","sample_n":275},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T14:50:43Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T18:42:02Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Title\nField Service EngineerJob Description\nSiamo alla ricerca di un Field Service Engineer da inserire nel nostro Team Service in Italia nella zona di Bologna. In questo ruolo, assicurerai le prestazioni ottimali dei sistemi Vanderlande presso i siti dei nostri clienti, fornendo un servizio tecnico di alta qualità, professionalità ed un'esperienza cliente eccezionale.\nFarai parte di un'organizzazione di servizi in rapida crescita che supporta sistemi logistici automatizzati nei settori parcel (pacchi), aeroportuale e magazzini automatizzati.\nResponsabilità:\nManutenzione preventiva e correttiva in sito.\nSupervisione e assistenza tecnica alla produzione del cliente.\nRedazione di report giornalieri di manutenzione.\nTroubleshooting e identificazione di criticità che potrebbero causare fermi impianto.\nGestione delle richieste di intervento da parte del cliente.\nGestione dei ricambi in sito.\nSegnalazione di anomalie e \"open points\" al Team Leader.\nCollaborazione per mantenere un'adeguata pulizia tecnica dell'impianto.\nTrasferte presso i siti dei clienti in base alle esigenze aziendali.\nReperibilità.\nRequisiti Richiesti:\nDiploma o Laurea ad indirizzo tecnico in Elettronica, Meccanica, Meccatronica, Automazione o discipline affini.\nForti capacità di troubleshooting elettromeccanico.\nCapacità di leggere e interpretare disegni tecnici e documentazione.\nElevata autonomia, capacità comunicative e approccio orientato al cliente.\nQualifiche Preferenziali:\nEsperienza nell'automazione logistica, manutenzione industriale o settori correlati.\nFamiliarità con strumenti diagnostici, concetti base di PLC e software per la documentazione di servizio.\nCondizioni di Lavoro:\nRuolo basato presso i siti dei clienti, con trasferte nelle regioni assegnate.\nOrario di lavoro flessibile a seconda delle richieste del sistema, delle finestre di manutenzione o delle emergenze.\nÈ richiesta la stretta osservanza delle politiche di sicurezza di Vanderlande e del cliente.\nReporting Line:\nIl ruolo riporta al Service Operations Manager e, in sua assenza, al Service Manager\nEnglish\nWe are looking for a Field Service Engineer to join our Service Team in Italy, in the area of Bologna. In this role, you will ensure the optimal performance of Vanderlande systems at our customers’ sites, providing high-quality technical service, professionalism, and exceptional customer experience.\nYou will be part of a fast-growing service organization supporting automated logistics systems in parcel, airport, and warehouse environments.\nResponsibilities:\n- Preventive and corrective maintenance on-site.\n- Supervision and technical assistance for the customer's production.\n- Preparation of daily maintenance reports.\n- Troubleshooting and identification of critical issues that could cause system downtime.\n- Management of service requests from the customer.\n- On-site spare parts management.\n- Reporting of anomalies and open points to the Team Leader.\n- Collaboration to maintain adequate technical cleanliness of the system.\n- Travel to customer sites based on company requirements.\n- On-call duty (Reperibilità).\nRequired Qualifications\n- Technical diploma/degree in Electronics, Mechanics, Mechatronics, Automation, or related disciplines.\n- Strong electromechanical troubleshooting capabilities.\nAbility to read and interpret technical drawings and documentation.\n- Strong autonomy, communication ability, and customer-centric approach.\nPreferred Qualifications\n- Experience in logistics automation, industrial maintenance, or related environments.\n- Familiarity with diagnostic tools, basic PLC concepts, and service documentation software.\nWork Conditions\n- Customer-site-based role, with travel across assigned regions.\n- Flexible working hours depending on system demands, maintenance windows, or emergencies.\n- Strict adherence to Vanderlande and customer safety policies required.\nReporting Line\nReports to the Service Operations Manager, and in their absence, to the Service Manager.","description_format":"text","description_chars":3986,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Warehousing","Logistics & Warehouse Robotics"],"lifecycle":[{"event":"open","at":"2026-10-08T14:50:43Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/vanderlande-field-service-engineer","json_url":"https://alion.io/job/vanderlande-field-service-engineer.json","meta":{"generated_at":"2026-10-12T19:12:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31052,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54548},"rest":"https://alion.io/mcp/rest/get_company?id=54548"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvanderlande-field-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvanderlande-field-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvanderlande-field-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vanderlande-field-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvanderlande-field-service-engineer"}]}