# IT Support Specialist

Job Title IT Support SpecialistJob Description Location: Marietta & White, Georgia Job Description We are seeking an experienced IT Support Specialist to provide hands-on and remote technical support to employees across our North American operations. This position is ideal for an IT professional who enjoys troubleshooting, working directly with end users, and supporting a broad range of workplace technologies. The IT Support Specialist will provide Level 1 and Level 2 support across Windows environments, Microsoft 365, networking, identity and access, mobile devices, audiovisual technology, and IT hardware. This role will also support IT equipment lifecycle management, purchasing activities, and technology needs across multiple office locations. Responsibilities & Tasks Provide Level 1 and Level 2 technical support for Windows workstations, Microsoft 365 applications, peripherals, and common business applications. Diagnose and resolve workstation, software, authentication, connectivity, and performance issues. Troubleshoot network connectivity issues involving LAN/WAN, Wi-Fi, VPN, DNS, DHCP, VLANs, TCP/IP, and related technologies. Support user accounts, permissions, MFA, Active Di

- **Id**: 4208187
- **Url**: <https://alion.io/job/vanderlande-it-support-specialist>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Marietta, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T00:00:00Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-13T00:14:54Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 5235
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Warehousing, Logistics & Warehouse Robotics

## Company

- **Id**: 54548
- **Name**: Vanderlande
- **Domain**: vanderlande.com
- **Url**: <https://alion.io/company/vanderlande>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 84
- **Open postings**: 51
- **Ghost share**: 0.078
- **Stale share**: 0.373
- **Repost share**: 0.157
- **Time to fill p50 days**: 31
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Active Directory** — Optional: no
- **DHCP** — Optional: no
- **DNS** — Optional: no
- **Microsoft Office** — Optional: no
- **OneDrive** — Optional: no
- **Outlook** — Optional: no
- **TCP/IP** — Optional: no
- **VPN** — Optional: no
- **Wi-Fi** — Optional: no
- **Windows** — Optional: no
- **Copilot** — Optional: yes
- **Microsoft Entra ID** — Optional: yes
- **Microsoft Teams** — Optional: yes
- **Power Automate** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T00:14:54Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 31
- **Reasons**: conf:2, win:early, comp:brand
- **Computed at**: 2026-11-13T02:23:15Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.