{"id":2839840,"url":"https://alion.io/job/vanderlande-senior-field-service-engineer-2","title":"Senior Field Service Engineer","company":{"id":54548,"name":"Vanderlande","domain":"vanderlande.com","url":"https://alion.io/company/vanderlande","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":35,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":77000,"period":"year","method":"role_seniority_country_cell","sample_n":91},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T12:49:37Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Title\nSenior Field Service EngineerJob Description\nReports to: Senior Team Leader\nLocation: UK Remote\nContract Type: Permanent\nIntroduction to Role\nVanderlande is recognised as one of the market leaders in efficient logistics automation for airports, parcels, and warehouses. Our solutions are designed to streamline operations and enhance efficiency across these crucial sectors.\nAs part of the Mobile Service Team with our Distribution domain, you will play a critical role in delivering technical expertise across electro-mechanical systems and system controls for various Material Handling Equipment (MHE). This includes proactive maintenance and fault-finding activities to ensure optimal system performance and reliability for our customers.\nYou will act as a technical lead, providing tele-support and on-site resolution for complex issues, while fostering strong customer relationships and driving continuous improvement in service delivery for our customers across the UK.\nRole Responsibilities\nProvide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.\nCoordinate operational fault correction activities on MHE in collaboration with operations managers.\nReview and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.\nMaintain accurate documentation and ensure compliance with site legislative Health & Safety regulations.\nTake full accountability for Planned Preventive Maintenance (PPM) activities.\nParticipate in performance improvement programmes and technical training initiatives to enhance individual and team capability.\nBuild and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.\nDemonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams.\nFoster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders.\nContinuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency.\nChampion a safety-first culture, ensuring a safe working environment across all activities.\nRole Qualifications and Skills\nYou are in the possession of a City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.\nStrong technical knowledge of electro-mechanical systems and system controls, including fault-finding and maintenance.\nProficiency in MS Office applications is essential.\nExperience with Maximo (CMMS system) is desirable.\nFamiliarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous.\nAbility to analyse complex technical problems and implement effective solutions.\nExcellent communication skills to build trust-based relationships with customers and stakeholders.\nStrong organisational skills with the ability to manage multiple priorities in a dynamic environment.\nCommitment to continuous improvement and professional development.\nWhat We Offer\n224 Hours holiday (28 days)\nAviva Medical Cover & Pension\nYuLife - Wellbeing membership with fast access to GP appointments, health and wellbeing support, and rewards.\nCycle to work scheme\nYellow Nest childcare salary sacrifice scheme\nAccess to Achievers - an award-winning internal recognition platform\nDiversity & Inclusion\nVanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments to support your application.","description_format":"text","description_chars":3863,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Warehousing","Logistics & Warehouse Robotics"],"lifecycle":[{"event":"open","at":"2026-10-19T08:37:56Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":31,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/vanderlande-senior-field-service-engineer-2","json_url":"https://alion.io/job/vanderlande-senior-field-service-engineer-2.json","meta":{"generated_at":"2026-10-21T14:27:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20609,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54548},"rest":"https://alion.io/mcp/rest/get_company?id=54548"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvanderlande-senior-field-service-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvanderlande-senior-field-service-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvanderlande-senior-field-service-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vanderlande-senior-field-service-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvanderlande-senior-field-service-engineer-2"}]}