{"id":1946440,"url":"https://alion.io/job/vanderlande-service-integration-engineer","title":"Service Integration Engineer","company":{"id":54548,"name":"Vanderlande","domain":"vanderlande.com","url":"https://alion.io/company/vanderlande","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":30,"ghost_share":0,"stale_share":0.3,"repost_share":0.033,"time_to_fill_p50_days":31,"computed_at":"2026-10-10T05:45:15Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":125000,"period":"year","method":"role_country_seniority_unknown","sample_n":46},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ActiveMQ","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Docker","optional":false},{"name":"ElasticSearch","optional":false},{"name":"ITIL","optional":false},{"name":"Kubernetes","optional":false},{"name":"Service Desk","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-06T07:14:32Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T22:43:45Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Title\nService Integration EngineerJob Description\nEffective April 1, 2026, Toyota Automated Logistics brings together Bastian Solutions, Vanderlande’s warehousing business, and viastore under one unified brand. During this transition phase, parts of our recruitment activities and communication may still be conducted via legacy company systems and email domains.\nJob Posting Title:\n Service Integration Engineer\nAt a glance:\nAs a Service Integration Engineer based in Melbourne, you will join our Global Service Desk team, supporting some of the world's most advanced warehouse automation and software solutions. Working within a highly collaborative global environment, you'll investigate and resolve complex technical issues while helping to keep critical customer operations running efficiently. This is an exciting opportunity to work with cutting-edge technology and collaborate with technical experts across Australia and Europe.\nYour Impact:\n\nSupport business-critical warehouse automation systems and software applications for customers across the globe.\nInvestigate incidents and service disruptions, performing root cause analysis to identify and resolve underlying issues.\nAnalyse logs, system data, and application behaviour to diagnose complex technical problems.\nCoordinate with software, infrastructure, database, and technical specialist teams across Australia and Europe.\nManage incidents, problems, and changes in line with ITIL processes and best practice.\nContribute to service improvement initiatives that enhance system reliability and customer performance.\nSupport Service Transition Operations activities and contribute to knowledge sharing within the global support team.\nWhat makes you a great fit?\nExperience in Application Support, Systems Support, Infrastructure Support, Enterprise Software Support, or a similar technical support environment.\nStrong analytical and troubleshooting skills with the ability to investigate complex technical issues beyond first-line support.\nExperience supporting business-critical applications, enterprise systems, or technology platforms.\nUnderstanding of ITIL Incident, Problem, and Change Management processes.\nA proactive, curious approach to problem-solving, combined with strong communication and stakeholder management skills.\nExperience with SQL, system integrations, Warehouse Control Systems (WCS), Warehouse Management Systems (WMS), warehouse automation, Splunk, Elasticsearch, Docker, Kubernetes, Kafka, or ActiveMQ will be highly regarded.\nWhat you can look forward to:\nCompetitive salary package with flexibility for exceptional candidates.\nHybrid working arrangement, with the majority of work performed from home.\nExposure to cutting-edge warehouse automation, software, and integration technologies.\nStructured onboarding, mentoring, and ongoing professional development opportunities.\nGlobal collaboration with technical experts across Australia, Europe, and the wider Toyota Automated Logistics network.\nClear career pathways into Senior Service Integration Engineer, Technical Specialist, and broader global opportunities.\nA supportive and highly collaborative team environment that values knowledge sharing and continuous improvement.\nReady to join Toyota Automated Logistics? We look forward to hearing from you!\nWe look forward to receiving your application. No cover letter is required, simply submit your CV.\nYour contact for questions:\n\nWho we are:\nAt Toyota Automated Logistics, you actively shape the future of intelligent intralogistics. As part of Toyota Industries Corporation (TICO), we are a global partner for integrated warehouse automation solutions. Founded in April 2026, we bring together the strengths of Bastian Solutions, viastore, and Vanderlande’s warehousing business under one unified brand.\nTogether, we develop scalable automation systems, intelligent software, and end-to-end services across the entire lifecycle for customers around the world. Our ambition is clear: to set industry benchmarks and actively shape the future of intralogistics.\nDiversity & Inclusion:\nAt Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. 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