{"id":135121,"url":"https://alion.io/job/vanguard-application-engineering-environments-support-analyst-specialist-2","title":"Application Engineering Environments Support Analyst, Specialist","company":{"id":253,"name":"The Vanguard Group","domain":"vanguard.com","url":"https://alion.io/company/vanguard","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":93,"ghost_share":0.065,"stale_share":0.495,"repost_share":0.204,"time_to_fill_p50_days":27,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":31000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false}],"status":"live","first_seen_at":"2026-06-14T00:00:00Z","employer_posted_date":"2026-06-14","last_verified_at":"2026-10-28T08:43:53Z","board_verified":true,"closed_at":null,"days_open":136,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":136},"description":"About Vanguard\nFounded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe-directly, through workplace plans, and through financial intermediaries.\nVanguard’s India Office\nVanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.\nRole Summary\nThis role provides expert level configuration services across all platforms, including auditing source code archives. Writes and audits configuration management build plans and version description documents, ensure seamless backend operations, and deliver secure, scalable, and reliable technology solutions.\nResponsibilites\n1. Provides expert level configuration services for up to ten applications on multiple platforms. Works on the most complex systems with large numbers of interfaces and users.\n2. Plans, schedules, and completes the most complex software builds and elevations, creates directories and security groups, and recreates prior versions. Monitors software, hardware, or middleware updates, and packages and tests complex in-house applications. Participates in inspections, elevations, and related meetings to address configuration issues.\n3. Installs tools for internal clients, and monitors compliance and usage.\n4. Administers and audits source code archive databases. Writes and maintains documentation, including policies and procedures, configuration templates, guides, and release notes. Audits software, hardware, or middleware baselines, updates, and documentation. Reviews staff configuration management plans and tasks.\n5. Administers and audits configuration management plans and completes the most complex client requests. Adds, updates, and completes IT problem management and change management database records. Researches and resolves the most complex issues. Audits change management configuration records for future releases.\n6. Leads inspections, elevations, and related meetings to address configuration issues.\n7. Works with management to implement quality assurance improvement plans and initiatives, concentrating on methodology and configuration management.\n8. Creates standard and ad hoc reports for IT project teams and managers. Measures and assesses metrics, including accuracy, timeliness, errors, rescues, and availability code and documentation. Tests and evaluates IT vendor products and makes recommendations.\n9. Trains and mentors staff and writes training materials. Resolves the most complex issues elevated from staff.\n10. Participates in special projects and performs other duties as assigned.\n11. Collaborate with front-end developers and cross-functional teams to define objectives, aligning back-end solutions with user-centric design for seamless experiences.\n12. Integrate and manage data flow between multiple back-end services, APIs and databases, ensuring smooth, reliable data exchange.\n13. Ensure the back-end functionality is reliable, secure and scalable, implementing best practices for data protection and system performance.\n14. Analyze system performance and troubleshoot data, processes and code, identifying and implementing improvements to enhance efficiency.\nQualifications and Skills\nMinimum of 8 years of related work experience in application engineering, configuration management, or backend systems support\nPostgraduate degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience\nHands-on experience in server-side development, database design, and system performance optimization\nProficiency in managing APIs, data flows, and integration between back-end services and databases\nExperience working in Agile environments using tools like JIRA and Confluence\nAbility to create detailed technical documentation, templates, and configuration standards\nEffective communication skills for mentoring teams and leading technical discussions across functions\nLocation\nThis role is based in Hyderabad, Telangana at Vanguard’s India office. Only qualified external applicants will be considered.\nOur mission\nVanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.\nOur commitment to you\nVanguard takes the same long-term view of your success-at work and in life-with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:\nFinancial wellness\nWe're committed to enabling your financial success and provide competitive offers and programs.\nPhysical wellness\nWe're committed to providing benefits that support your physical health and wellness.\nPersonal wellness\nWe're committed to providing resources that help support the full scope of your life.\nHow we work\nVanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.","description_format":"text","description_chars":5636,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-06-14T00:00:00Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.249,"p_room":0.28,"age_days":136,"expected_fill_days":27,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/vanguard-application-engineering-environments-support-analyst-specialist-2","json_url":"https://alion.io/job/vanguard-application-engineering-environments-support-analyst-specialist-2.json","meta":{"generated_at":"2026-10-28T08:56:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11578,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":253},"rest":"https://alion.io/mcp/rest/get_company?id=253"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvanguard-application-engineering-environments-support-analyst-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvanguard-application-engineering-environments-support-analyst-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvanguard-application-engineering-environments-support-analyst-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vanguard-application-engineering-environments-support-analyst-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvanguard-application-engineering-environments-support-analyst-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":135121}},{"tool":"search_jobs","arguments":{"company":"vanguard.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":135121},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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