{"id":1530779,"url":"https://alion.io/job/vantage-point-solutions-field-services-technician","title":"Field Services Technician","company":{"id":2005880,"name":"Vantage Point Solutions","domain":"vantagepnt.com","url":"https://alion.io/company/vantagepnt","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Moines, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":17090},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-28T15:16:07Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-17T18:07:39Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Field Service Technician\nAs a Field Service Technician, you will install, activate, and troubleshoot residential and commercial internet, video, and voice services. This role focuses on delivering high-quality fiber and copper connections, configuring customer premises equipment, and ensuring customers receive reliable connectivity and positive installation experience. You will serve as the primary on-site representative of Vantage Point Solutions while supporting utility and service provider clients.\nIf you enjoy hands-on technical work and providing excellent customer service, this role is an excellent fit.\n**Please Note: This position requires a high degree of travel.**\nResponsibilities\nInstall and activate residential and commercial internet, voice, and video services, including fiber and copper broadband connections, from the exterior network interface to customer premises equipment (CPE).\nRoute and secure indoor and outdoor cabling, perform wall penetrations, and mount network interface devices and optical network terminals (ONTs) as required.\nConfigure and test routers, Wi-Fi systems, video and voice equipment, and connected devices to ensure optimal performance and coverage.\nVerify signal levels, service speeds, and overall service quality using approved testing tools and procedures.\nEducate customers on equipment operation, Wi-Fi optimization, and basic troubleshooting to promote a positive service experience.\nTroubleshoot and resolve connectivity issues within residential and commercial environments, including wiring faults, signal loss, and equipment failures.\nDocument installation details, test results, and service activities using company systems, Microsoft 365 tools (Outlook, Excel, Teams), and technician field service applications.\nMaintain clean and professional work areas by restoring surfaces, sealing penetrations, and removing installation debris.\nRepresent Vantage Point Solutions professionally when interacting with homeowners, tenants, business customers, and property managers.\nFollow company safety policies and industry best practices, including proper PPE use and safe ladder and tool operation.\nOperate company vehicles and equipment safely in compliance with company policies and traffic laws.\nParticipate in on-call rotations, travel assignments, and follow-up service visits as required.\nMaintain reliable attendance and perform other duties as assigned.\nRequired Qualifications\nHigh school diploma or equivalent (GED).\nValid driver’s license with acceptable driving record.\nAbility to work in customer homes and business environments while maintaining professionalism.\nAbility to safely use ladders, hand tools, and basic power tools.\nBasic computer proficiency and ability to use Microsoft 365 applications and mobile field service apps.\nPreferred Qualifications\nExperience installing residential or commercial internet, cable, or telecommunications services.\nFamiliarity with fiber drops, ONTs, routers, Wi-Fi systems, and voice/video equipment.\nExperience with in-home or business low-voltage or structured cabling.\nCustomer-facing field service experience.\nWork Environment\nWork performed in residential homes, apartments, commercial/business locations, and rural areas throughout the United States.\nExtensive travel between service locations and potential multi-day travel assignments.\nOccasional outdoor work in varying weather conditions.\nFlexible hours, including evenings or weekends, based on customer and project schedules.\nPhysical Demands\nAbility to lift and carry up to 75 lbs. (ladders, tools, equipment).\nAbility to climb ladders and work safely at heights.\nAbility to work in confined spaces such as attics, crawlspaces, and equipment areas.\nFrequent bending, kneeling, reaching, and standing.\nCompensation and Benefits:\nThis position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.\nAbout Vantage Point Solutions\nVantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.\nWe work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too).\nEqual Employment Opportunity\nVantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”","description_format":"text","description_chars":4622,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadband","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-09-30T16:15:25Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.51,"p_room":0.9,"age_days":18,"expected_fill_days":38,"reasons":["conf:0","evergreen","wave","win:mid"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/vantage-point-solutions-field-services-technician","json_url":"https://alion.io/job/vantage-point-solutions-field-services-technician.json","meta":{"generated_at":"2026-10-17T21:09:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2005880},"rest":"https://alion.io/mcp/rest/get_company?id=2005880"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvantage-point-solutions-field-services-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvantage-point-solutions-field-services-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvantage-point-solutions-field-services-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vantage-point-solutions-field-services-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvantage-point-solutions-field-services-technician"}]}