{"id":889448,"url":"https://alion.io/job/vapi-member-of-technical-staff-infrastructure-engineer","title":"Member of Technical Staff, Infrastructure Engineer","company":{"id":977,"name":"Vapi","domain":"vapi.ai","url":"https://alion.io/company/vapi","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.222,"repost_share":0,"time_to_fill_p50_days":83,"computed_at":"2026-09-23T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":280000,"max":314000,"currency":"USD","period":"year","gross":null,"usd_annual":314000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Amazon Aurora","optional":false},{"name":"Apache Kafka","optional":false},{"name":"ClickHouse","optional":false},{"name":"Envoy","optional":false},{"name":"Kubernetes","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Redis","optional":false},{"name":"Vapi","optional":false},{"name":"Voice Agents","optional":false}],"status":"live","first_seen_at":"2026-09-12T04:31:34Z","employer_posted_date":"2026-09-12","last_verified_at":"2026-09-24T03:42:11Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Vapi (/ˈVɑːpi/):\nVoice AI that resolves, not transfers\n\nPowering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life\n\nTrusted by 1 million developers building the future of voice agents\n\nBacked by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised\n\nTry talking to Vapi now!\n\nVapi (/ˈVɑːpi/):\nVoice AI that resolves, not transfers\n\nPowering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life\n\nTrusted by 1 million developers building the future of voice agents\n\nBacked by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised\n\nTry talking to Vapi now!\n\nWhy this Role:\nVapi’s real-time voice platform depends on core infrastructure across compute, storage, networking, and telephony. As usage grows, reliability has to be designed into the systems our customers depend on.\n\nWe’re adding a dedicated SRE profile to our five-person Infrastructure team. We need a software-first engineer who can build tooling and automation, improve observability, and turn operational lessons into lasting engineering improvements.\n\nThis role has a distinct focus from our broader Infrastructure Engineer role because it requires deep reliability and operability judgment. You’ll join a calibrated team and work on latency-sensitive systems at meaningful scale. This role is based in San Francisco.\n\nWhat You’ll Do:\n30 Days: Learn Vapi’s architecture, production environment, incident history, and reliability practices. Build context with the Infrastructure and product engineering teams, then contribute an initial operational or reliability improvement.\n\n60 Days: Own a reliability workstream across observability, incident response, capacity, performance, or production automation. Reduce manual work and improve how the team detects, understands, and responds to failures.\n\n90 Days: Become the go-to owner for a meaningful part of Vapi’s reliability surface. Deliver a durable improvement to failure prevention or recovery, and propose a roadmap for the next reliability investments.\n\nWho You Are:\nYou are a senior or staff-level software engineer with meaningful SRE, production engineering, or infrastructure experience in distributed systems.\n\nYou write production-quality software and have built reliability tooling or automation yourself, rather than relying only on operational process.\n\nYou have deep experience with observability, incident response, failure analysis, capacity, and the practices that keep production systems healthy.\n\nYou are comfortable with Kubernetes, networking, and cloud infrastructure, and you can debug across application and infrastructure boundaries.\n\nYou reason clearly about failure modes and can balance reliability investments with product and engineering velocity.\n\nExperience with real-time networking or telephony, Envoy, Postgres, Redis, Kafka, Aurora, ClickHouse, or a Google-style SRE environment is a strong plus.\n\nHow We Work:\nBuild something worthy of love\nCraft matters. We aim to build products and experiences customers genuinely love, not just tolerate.\n\nCommit and follow through\nWe finish what we start and build trust by being people others can count on.\n\nWhy not today?\nWe value urgency and momentum. The fastest path to customer value usually wins.\n\nSeek raw input\nWe go directly to customers, data, and teammates instead of relying on summaries or assumptions.\n\nIt’s our problem\nWe operate as one team. We share credit, own mistakes together, and support each other when things get hard.\n\nBe direct and kind\nWe give feedback clearly, respectfully, and without delay.\n\nWhy Vapi:\nGenerational impact: Build the human interface for every business\n\nOwnership culture: 70% of the company are previous founders\n\nKind team: The founders, Jordan and Nikhil, are Canadians\n\nTier-1 Investors: YC, KP seed, Bessemer Series A\n\nWhat We Offer:\nReal stake: We offer a base salary of $280,000 to $314,000 and excellent equity ownership\n\nComprehensive health coverage: medical, dental, and vision plans\n\nTeam love: We love hanging out, and we do quarterly off-sites\n\nFlexible time off: take what you need\n\nMore: catered meals, transportation, gym, and a $10k annual L&D budget","description_format":"text","description_chars":4232,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Speech & Audio AI","AI Agents","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-09-14T05:57:25Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":11,"expected_fill_days":83,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":314000,"is_top_pay":true},"html_url":"https://alion.io/job/vapi-member-of-technical-staff-infrastructure-engineer","json_url":"https://alion.io/job/vapi-member-of-technical-staff-infrastructure-engineer.json","meta":{"generated_at":"2026-09-24T04:15:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}