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Salary
$160k – $200k per year
Location
Remote/Hybrid (San Francisco, United States)
Employment
Full-Time
Overview
Company
Impact
Profile match
Vapi is an artificial intelligence technology company headquartered in San Francisco, California, and founded in 2020. The company provides a developer platform for building, testing, and deploying conversational voice AI agents that integrate speech-to-text, large language models, and text-to-speech technologies. It serves enterprise clients across sectors such as healthcare, finance, and retail, offering scalable infrastructure for automating customer support and sales operations.

Vapi (/ˈVɑːpi/):

  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

  • Try talking to Vapi now!

Vapi (/ˈVɑːpi/):

  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

  • Try talking to Vapi now!

Why We’re Hiring This Role:

  • We're competing directly with Anthropic, OpenAI, and other high-profile AI companies for the same talent. At that level of competition, employer brand and a candidate-facing presence are part of how we win offers, not a nice-to-have.

  • Today this work happens informally, absorbed by our Talent leaders on top of their day jobs. We're building the capability in-house with a dedicated owner instead of outsourcing it to an agency, or letting it not happen at all.

  • You'll own every candidate-facing program at Vapi: employer brand and careers content, technical events and community, the referral program, university and early-career pipeline, and our talent community. You'll report directly to our Head of Talent.

What You’ll Do:

  • 30 Day: Go deep on how we hire today. Meet hiring managers, Recruiting, and Marketing's events lead; audit our careers site, Glassdoor/Comparably presence, referral program, and event footprint; baseline the numbers (cost-per-hire, referral %, sourced-hire %, time-to-fill, offer acceptance).

  • 60 Day: Ship the first wins. Relaunch the referral program with clear incentives, campaigns, and tracking toward 25-30% of hires via referral; stand up the shared event calendar with Marketing (and the monthly dedupe sync); publish your first wave of careers-site and “life at Vapi” content.

  • 90 Day: Run your first programs end-to-end. Host a recruiting-focused technical event (hackathon, meetup, or campus session); launch the talent community and nurture motion (newsletter, team spotlights, silver-medalist re-engagement); present a 12-month program roadmap with targets against your baseline.

Who You Are:

  • You've built recruiting programs, employer brand, or talent community from scratch, ideally at a fast-growing startup competing for technical talent.

  • You're an events operator: you can run a hackathon, engineering meetup, or campus info session end-to-end, on time and on budget.

  • You think in recruiting metrics: cost-per-hire, referral %, sourced-hire %, time-to-fill, and offer acceptance are how you measure your own work.

  • You know the difference between marketing to customers and marketing to candidates, and you can partner tightly with a Marketing team without duplicating it.

  • You write well. Careers pages, newsletters, event copy, and team spotlights will all carry your voice.

  • You're a builder who's comfortable being the first and only owner of this function, going from zero to working programs fast.

How We Work:

  • Build something worthy of love

    • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.

  • Commit and follow through

    • We finish what we start and build trust by being people others can count on.

  • Why not today?

    • We value urgency and momentum. The fastest path to customer value usually wins.

  • Seek raw input

    • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.

  • It’s our problem

    • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.

  • Be direct and kind

    • We give feedback clearly, respectfully, and without delay.

Why Vapi:

  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

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