NOC L1 Engineer

VaporVM • Managed Security • Managed IT Services (MSP) • 2 days ago
Apply now
Similar jobs
972,981open jobs
58,599companies
159,640added this week
Browse all
Salary
≈ $9k – $22k per year (Estimated)
Location
In office (Mumbai)
Seniority
Junior · 1+ year exp
Employment
Full-Time

First seen by Alion on Sep 28, 2026.

Overview
Company
Impact
Profile match

VaporVM

VaporVM is a Dubai technology services company founded in 2018 that delivers managed cybersecurity, cloud and automation projects. It operates a security operations centre and offers vulnerability management, compliance and infrastructure support to enterprises in the Gulf. The company combines managed services with delivery teams in the region and South Asia.
vaporvm.com • HQ: Dubai, United Arab Emirates • Managed IT Services (MSP) • Cloud Consulting & Migration • Managed Security • Est. 2018

We are looking for a NOC L1 Engineer to monitor IT infrastructure, networks, systems, and applications in a 24/7 NOC environment. The role involves first-level troubleshooting, incident management, alert handling, and timely escalation to L2/L3 teams.

Key Responsibilities

  • Monitor network devices, servers, applications, and infrastructure using monitoring tools.
  • Monitor WAN, LAN, VPN, internet connectivity, bandwidth, latency, and availability.
  • Respond to alerts, alarms, and service disruptions and perform L1 troubleshooting.
  • Troubleshoot basic TCP/IP, DNS, DHCP, routing, switching, VPN, and connectivity issues.
  • Perform basic troubleshooting of routers, switches, firewalls, Windows and Linux systems.
  • Log, categorize, prioritize, and track incidents through ITSM/ticketing platforms.
  • Ensure incidents and alerts are handled within defined SLAs.
  • Escalate complex or unresolved issues to L2/L3 teams as per escalation procedures.
  • Maintain accurate incident records, shift handovers, and operational reports.
  • Coordinate with technical teams, vendors, and service providers during incidents.

Required Skills & Experience

  • Bachelor's degree in Computer Science, IT, Software Engineering, Networking, or related field.
  • 1–3 years of experience in NOC, Network Operations, IT Support, Service Desk, or Infrastructure Support.
  • Strong understanding of networking fundamentals, TCP/IP, LAN/WAN, VPN, DNS, DHCP, routing, and switching.
  • Familiarity with monitoring tools such as PRTG, SolarWinds, Zabbix, Nagios, or ManageEngine.
  • Knowledge of Windows/Linux troubleshooting and IT infrastructure monitoring.
  • Familiarity with ServiceNow, Jira, Fresh service, ManageEngine, or similar ITSM platforms.
  • Basic understanding of incident, problem, and change management.
  • Strong troubleshooting, communication, documentation, and analytical skills.
  • Willingness to work rotational shifts in a 24/7 NOC environment.

Preferred Certifications: CCNA, CompTIA Network+, ITIL Foundation, CompTIA A+, or relevant Microsoft certifications.

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
972,981 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Networking
Similar stack
Same company
Mumbai
$88k – $129k per year • In office • Full-Time • 2+ years exp • High School Diploma • Tulsa
Apply
$127k – $166k per year • In office • 6+ years exp • College Park
Python
DevOps
Terraform
Ansible
GCP
Packer
Azure
AWS
Kubernetes
Linux
VLAN
Quantum
IonQ
Apply
In office
Apply
≈ $65k – $174k per year (Estimated) • Hybrid • Full-Time • Southampton
DevOps
Windows Server
TCP/IP
DNS
DHCP
OSPF
Cybersecurity
Active Directory
Apply
Network Voice Engineer 2 months ago
≈ $51k – $109k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Miami
DevOps
CI/CD
GitHub
Management
ITIL
Service Desk
Apply
In office
Python
SQL
PowerShell
Groovy
Databases
MySQL
PostgreSQL
DevOps
Rest API
Splunk
Terraform
Puppet
Ansible
GCP
OpenShift
Azure DevOps
GitHub Actions
Podman
Chef
CloudFormation
Dynatrace
Kong
Prometheus
GitLab CI
Azure
CI/CD
GitOps
Windows Server
Jenkins
Git
AWS
Docker
Kubernetes
Grafana
Blue-Green Deployment
Configuration Management
AppDynamics
Bicep
Bitbucket
JFrog Artifactory
Amazon EKS
Google GKE
Azure AKS
Incident Management
SLI/SLO/SLA
GitHub
IAM
API Gateway
Windows
DNS
VPN
Cybersecurity
Snyk
SonarQube
Trivy
Checkmarx
PCI DSS
Fortify
Management
Confluence
Jira
Agile
Scrum
Kanban
Apply
≈ $33k – $59k per year (Estimated) • Remote (likely EAEU) • Moscow
SQL
AI/ML
AI Agents
LLM
DevOps
Rest API
WebSockets
Management
Confluence
Jira
Agile
UML
BPMN
Waterfall
QA
Swagger
Apply
≈ $23k – $50k per year (Estimated) • In office • 3+ years exp • Bachelor's Degree • Moscow
Management
Asana
Jira
Apply
≈ $16k – $39k per year (Estimated) • In office • 3+ years exp • Moscow
Python
Java
SQL
Java
Testcontainers
Databases
RabbitMQ
Apache Kafka
AI/ML
Cursor
Claude
Qwen
Claude Code
Model Context Protocol
Function Calling
AI Agents
Cline
DeepEval
Promptfoo
Ragas
LLM
RAG
OpenAI Codex
OpenAI Agents SDK
Structured Outputs
DevOps
Rest API
gRPC
GitLab CI
CI/CD
Git
Docker
Cybersecurity
OWASP Top 10
Management
Jira
QA
JMeter
Playwright
k6
Locust
Apply
QA (Java) 10 hours ago
≈ $15k – $35k per year (Estimated) • In office • Moscow
Java
SQL
AI/ML
AI Agents
DevOps
Rest API
Jenkins
Git
Bitbucket
Management
Jira
QA
Postman
Apply
≈ $60k – $135k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Dubai
Python
Java
AI/ML
AI Agents
Red Teaming
Machine Learning
Apply
DevOps Manager 4 hours ago
≈ $16k – $46k per year (Estimated) • In office • Full-Time • 10+ years exp • Mumbai
Python
JavaScript
Perl
DevOps
Splunk
Terraform
Helm
Datadog
CI/CD
Jenkins
Kubernetes
Grafana
Platform Engineering
Bamboo
Travis CI
Linux
Unix
TCP/IP
Cybersecurity
PKI
Apply
≈ $18k – $40k per year (Estimated) • In office • Full-Time • 13+ years exp • Bachelor's Degree • Mumbai
Python
Analytics
Alteryx
Apply
≈ $19k – $48k per year (Estimated) • In office • Full-Time • 10+ years exp • Bengaluru • Hyderabad • Mumbai
Management
Agile
Waterfall
Apply
In office • Full-Time • 5+ years exp • Bengaluru • Pune • Chennai • Mumbai • Hyderabad
Python
SQL
AI/ML
LLM
RAG
DevOps
AWS
Amazon S3
Analytics
ETL/ELT
QA
Selenium
Pytest
Apply
Hybrid • Full-Time • 15+ years exp • Bengaluru • Mumbai
Management
Agile
Apply
See all jobs
This is one of many
972,981 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles