{"id":2636289,"url":"https://alion.io/job/vardot-business-operations-lead","title":"Business Operations Lead","company":{"id":1889488,"name":"Vardot","domain":"vardot.com","url":"https://alion.io/company/vardot","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"KayanHunt","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":["JO"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":56000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1779},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Google Workspace","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Looker","optional":false},{"name":"Python","optional":false},{"name":"Replit","optional":false},{"name":"Rest API","optional":false},{"name":"Slack","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"Confluence","optional":true},{"name":"Model Context Protocol","optional":true}],"status":"live","first_seen_at":"2026-10-15T17:28:02Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-26T12:03:38Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"The job is remote for candidates around the world and hybrid for those located in Jordan.\n\n Overview:\nVardot is looking for a Business Operations Lead to own the systems behind our sales, customer, and delivery data. You’ll run and build on HubSpot, develop internal apps on platforms like Replit, manage our analytics stack (Google Tag Manager, Microsoft Clarity), and turn data into reporting that sales, leadership, Product Owners, and Project Managers rely on. This is a hands-on role, part systems implementation and part analytics. You’ll design systems and automations, keep data clean, and make sure the right people get the right numbers. You’ll report to the VP, Service Delivery.\nResponsibilities:\nHubSpot (CRM, Sales, Marketing, Service)\nOwn HubSpot administration, including properties, pipelines, deal and lifecycle stages, user roles, and permissions. \nBuild and maintain workflows, sequences, lead scoring, and routing that reflect how our sales and delivery teams actually work. \nKeep data clean through deduplication, enrichment, import standards, and governance rules others can easily follow. \nManage integrations between HubSpot and Jira, Slack, Google Workspace, accounting platforms, and internal apps using native connectors, APIs, and webhooks.Internal Apps and Automation:\n\nDesign, build, and maintain internal tools on Replit and related platforms to close gaps between systems. \nWrite and maintain scripts, API integrations, and automations in JavaScript/TypeScript or Python. \nUse Claude and AI agents to speed up development, automate repetitive work, and build smarter workflows. \nDocument everything you build so it can be maintained, handed over, and audited.Reporting and Data:\n\nBuild dashboards and reports for sales pipeline, forecasting, marketing attribution, and customer health. \nDefine metrics with stakeholders so reports drive decisions, not just track activity. \nEnsure data handling meets privacy and confidentiality standards.Delivery Support:\n\nGive Product Owners and Project Managers the data and tools they need, including profitability, delivery status, utilization, and sales-to-delivery handoff. \nAutomate recurring reports and manual processes such as status pulls, timelines, and data reformatting. \nBe the go-to person for systems questions, training, and process improvements. \nYour First 90 Days:\nDays 1 to 30: Audit HubSpot, GTM, Clarity, and existing internal apps. Document the current setup, data quality issues, and top pain points across sales and delivery. \nDays 31 to 60: Ship quick wins by fixing the highest-impact data and workflow issues, and automate at least one recurring manual report. \n Days 61 to 90: Deliver a core reporting suite (pipeline, forecasting, sales-to-delivery handoff) and a prioritized systems roadmap for the next two quarters.\n\nRequirements:\nMust have 3 to 4 years in CRM, RevOps, or sales/marketing operations, including at least 2 years as the primary HubSpot administrator. \nDeep, hands-on HubSpot experience: workflows, custom objects, properties, reporting, and integrations. \nAbility to write, debug, and ship code in JavaScript/TypeScript or Python, and work with REST APIs and webhooks. \nStrong reporting and data skills: modeling data, building dashboards, and explaining what the numbers mean. \nExperience with SQL and data tools such as BigQuery, Looker Studio, or similar. \nComfort using AI tools (Claude, agents, coding assistants) in your daily work. \nClear written and spoken English, and the ability to work across sales, delivery, and leadership teams in multiple time zones. \nAn owner’s mindset: you spot broken processes and fix them without being asked. \nNice to have:\nExperience in a digital agency or professional services business, especially with pipelines tied to delivery and utilization. \nFamiliarity with Jira, Tempo, Confluence, and Slack integrations. \nExperience building AI agents or MCP-based integrations. \nWorking knowledge of Google Tag Manager and web analytics platforms (GA4, Clarity, or similar). \nHubSpot certifications.","description_format":"text","description_chars":4053,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Jordan","iso":"JO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Software","Digital Media"],"lifecycle":[{"event":"open","at":"2026-10-15T17:28:02Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":0.9,"age_days":10,"expected_fill_days":28,"reasons":["conf:2","win:mid","comp:attention"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/vardot-business-operations-lead","json_url":"https://alion.io/job/vardot-business-operations-lead.json","meta":{"generated_at":"2026-10-26T13:24:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18604,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1889488},"rest":"https://alion.io/mcp/rest/get_company?id=1889488"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvardot-business-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvardot-business-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvardot-business-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vardot-business-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvardot-business-operations-lead"}]}