{"id":3954722,"url":"https://alion.io/job/vastauto-counter-clerk-7","title":"Counter Clerk","company":{"id":2687457,"name":"Vastauto","domain":"vastauto.com","url":"https://alion.io/company/vastauto-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["St. John's, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T04:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T11:49:55Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"FUNCTIONAL SUMMARY:\nThe Counter Clerk is responsible for providing exceptional service to both retail and professional installer customers by accurately identifying, locating, and selling automotive parts and accessories. The role involves a combination of customer-facing service, inventory handling, and technical support, contributing to the operational success of the store.\n\nMAIN DUTIES:\nGreet customers promptly, courteously, and professionally at the counter or over the phone.\nIdentify automotive parts based on vehicle specifications (make, model, year).\nAdvise customers on appropriate parts, use, and care; recommend related or premium items.\nProcess transactions including cash, credit, check, returns, and exchanges in accordance with company policies.\nAccurately manage the cash drawer and POS transactions.\nMaintain product knowledge and stay updated on catalog changes and industry trends.\nAssist with freight receipt, shelf stocking, merchandising, fronting/facing, and cleaning.\nOperate store equipment (e.g., brake lathe, battery charger, diagnostic tools) following training and policies.\nDeliver parts occasionally when needed and if eligible under company driving requirements. \nPerform various store services (install wipers, test batteries, scan codes, etc.), as permitted.\nComplete training modules required for role effectiveness.\nSupport inventory cycle counts and monthly stock adjustments.\nAddress and resolve customer concerns in a professional and positive manner.\nUphold safety, wellness, and company protocols.\n\nRequirements:\nRequired:\nHigh School Diploma or equivalent.\nMinimum 1 years’ experience in automotive parts, customer service, or retail environment.\nPreferred:\nAutomotive or technical training.\nASE Certification or familiarity with cataloging systems (e.g., Weatherly Index).\nExcellent customer service skills.\nProficient computer skills with POS and inventory management systems.\nKnowledge of automotive systems, parts, and components.\nAbility to lift up to 50 pounds and work on your feet for extended periods.\nValid driver’s license (for occasional delivery duties, if required).\n\nWhat we offer:\nPermanent position.\nDynamic work team.\n40-hour work week Tuesday to Saturday\nCompetitive salary.\nGroup insurance & retirement plan (RRSP) after the probation period.","description_format":"text","description_chars":2309,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Components","Auto Repair & Service","Auto Parts & Accessories 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