{"id":4279869,"url":"https://alion.io/job/vaultex-uk-supervisor","title":"supervisor","company":{"id":4417227,"name":"Vaultex UK","domain":"vaultexuk.com","url":"https://alion.io/company/vaultexuk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glasgow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31152,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":41141},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T20:15:34Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T20:15:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who we are\nVaultex are the UK’s leading cash processing company, with sites nationwide. When you join us, you are supporting businesses to run securely and more efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website.\nHours: Monday to Friday 10.30 - 18.00 (35hrs) per week\nSalary : £31,152.00 per annum\nGrade: CM30\nLocation : Glasgow\nJob Purpose\nAct in the day to day running of the shift and showing strong leadership skills, be self-motivated and flexible within the working environment, ensuring procedures are adhered to within the department at all times. Supervise the Processing Team and take the responsibility of production/processing targets and leading the team to deliver key objectives and optimum performance.\nDeliver high quality service to achieve maximum customer satisfaction while working within tight deadlines.\nMain Responsibilities\nManage and lead the team.\nEnsure shift production operates to its optimum efficiency.\nEnsure employees are trained to maximise flexibility within the site.\nEffective communication including co-operation within team and across shift/site.\nEnsure customer service is a priority and the shift/team meets or exceeds agreed customer service levels.\nMotivate and drive the team to ensure optimum performance.\nPromote a professional image to customers, both internal and external.\nAdherence to company and Bank of England/Royal Mint policy and procedures.\nIdentification, investigation and solving of problems.\nOther Reporting requirements.\nEffective Performance management of team members including all HR related tasks.\nPresent briefings to team members ensuring opportunity for feedback and understanding.\nOther General duties as delegated by the Shift Manager.\nChampion Health and Safety standards within the workplace.\nChampion and implement change.\nContinuous focus on employee engagement including diversity and inclusion in the workplace.\nPromote CSR within the workplace.\nKnowledge, Skills and Experience Needed for the Job\nConfident and approachable with excellent communication and interpersonal skills\nTime Management skills; organisational skills; operational knowledge and experience\nAbility to meet team/shift targets and deadlines\nCustomer Service skills and experience\nGood computer literacy and numeracy skills\nLeadership and people management skills\nFlexible approach to work\nConducting interviews, investigations and performance reviews including providing feedback\nProven ability to lead and motivate a team\nDemonstrate a willingness to embrace change\nAdhere to company core standards of behaviour and values\nDemonstrated operational experience as a supervisor or team leader within a Note/Coin Site or similar production orientated environment\nWhat we offer you\nWe are a Living Wage employer with Investors in People Platinum status, and as such have a great range of benefits:\nA generous company pension - auto-enrolled 4% employee 10% employer.\nCompetitive holiday allowance with an option to purchase additional holidays (varies by grade).\nGroup life assurance 4 x salary.\nGroup income protection.\nVaulteXtra discounts on retailers, cycle to work, childcare vouchers, gym membership, cash back on purchase, eye tests and many more.\nEmployee Assistance Programme - a free service should our employees require professional and impartial advice for legal advice and counselling.\nRobust Learning and Development team and opportunities for career progression.\nPerformance based yearly bonus (grade dependant).\nOne day paid volunteering opportunity each year.\nMentorship programmes.\nAccess to Peppy - a digital health platform providing support for healthcare in menopause, fertility, men's and women's health.\nAccess to Aviva Digicare+ for annual health checks, nutritional consultations, mental health support, bereavement support and more.\nAccess to Zurich's Virtual GP service.\nCharles Cameron - free access to independent mortgage advice.\nOur culture\nVaultex acknowledges every person’s right to feel valued, respected, and fairly rewarded for what they do. We foster a collaborative environment where everyone is encouraged to share their views and shape Vaultex’s future. We are proud to demonstrate our commitment to transparency and progress as a Work180 endorsed employer. Find out more about our company culture by watching this Video.\nWe are committed to building a diverse, inclusive and authentic workplace where everyone is supported to be their best. If you're excited about any of our roles but you feel like you don't tick every single box - we still encourage you to apply. You may be the right fit for this role or other roles in our wider team!\nContinue the conversation\nVaultex UK Ltd is an equal opportunities employer and welcomes applications from all members of the community. We strongly encourage applications from those with disabilities, are culturally & linguistically diverse, are veterans and identify as LGBTQIA+. We value your lived experience and knowledge.\nIf you require any reasonable adjustments throughout the recruitment process, please let us know.\nUpon submitting your application via the Workday link, you will receive an email notifying you of the outcome of your application when this has been reviewed. For successful candidates, the next stage will be a phone interview with the Vaultex recruitment team. If you would like to check the status of your application, please contact a member of the recruitment team.\nDue to the secure nature of our business, all successful candidates will need to provide a five-year traceable work history (satisfactory employment references or evidence to explain employment gaps) and complete a criminal record and credit background check. We look forward to hearing from you!","description_format":"text","description_chars":5808,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Security Services"],"lifecycle":[{"event":"open","at":"2026-11-13T20:15:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:0","win:early"],"computed_at":"2026-11-13T21:09:03Z"},"pay":{"stated_usd_annual":41141,"is_top_pay":false},"html_url":"https://alion.io/job/vaultex-uk-supervisor","json_url":"https://alion.io/job/vaultex-uk-supervisor.json","meta":{"generated_at":"2026-11-13T21:09:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42173,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417227},"rest":"https://alion.io/mcp/rest/get_company?id=4417227"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvaultex-uk-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvaultex-uk-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvaultex-uk-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vaultex-uk-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvaultex-uk-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4279869}},{"tool":"search_jobs","arguments":{"company":"vaultexuk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4279869},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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