{"id":26917,"url":"https://alion.io/job/vbp-cloud-platform-engineer","title":"Cloud & Platform Engineer","company":{"id":7242,"name":"VBP","domain":"vbp.com","url":"https://alion.io/company/vbp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":14,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Hyper-V","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"SIEM","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-17T17:58:49Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":53},"description":"Overview of the Role\nThe Platform Engineer is a hands-on technical role responsible for the administration, support, troubleshooting, and operational maintenance of enterprise cloud, identity, endpoint, collaboration, and infrastructure platforms.\nThis role acts as a Tier 2/3 escalation point for complex incidents and service issues escalated from Service Desk, internal IT teams, and MSP support. It requires strong technical capability across Microsoft cloud technologies, identity, endpoint management, and infrastructure platforms, with a focus on production stability, incident resolution, and continuous improvement.\nKey Responsibilities:\nAdminister, configure, and troubleshoot Microsoft Azure and Microsoft 365 services in production environments. \nAct as a Tier 2/3 escalation point for complex platform, identity, endpoint, and cloud-related incidents. \nInvestigate and resolve production issues across Azure, Microsoft 365, Entra ID, and SaaS platforms. \nManage identity and access services, including Entra ID, user lifecycle management, Conditional Access, MFA, RBAC, and access troubleshooting. \nSupport Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and related collaboration services, including issue resolution and configuration changes. \nManage and troubleshoot Azure Virtual Desktop (AVD) environments. \nAdminister Microsoft Intune, Windows Autopilot, endpoint compliance policies, and device lifecycle operations. \nTroubleshoot endpoint and device management issues across Windows devices and corporate endpoints. \nSupport backup, recovery, and disaster recovery platforms, including Acronis and SpinOne, including restore testing and incident recovery. \nMonitor platform health, performance, availability, and capacity, proactively identifying and resolving issues. \nPerform root cause analysis (RCA) and contribute to problem management for recurring or critical incidents. \nSupport platform deployments, configuration changes, migrations, and onboarding activities into production. \nImplement and troubleshoot endpoint security and compliance controls. \nDevelop and maintain technical documentation, runbooks, and operational procedures. \nCollaborate closely with Service Desk, Internal IT, Security teams, MSP, and vendors to resolve incidents. \nBuild and maintain PowerShell automation to improve operational efficiency and reduce manual effort. \nSupport continuous improvement initiatives across cloud, identity, endpoint, and infrastructure platforms. \nRequirements\n5+ years of hands-on experience in Infrastructure, Systems, Cloud, or Platform Engineering roles. \nStrong experience supporting and troubleshooting Microsoft Azure and Microsoft 365 environments. \nProven experience resolving production incidents in enterprise environments (Tier 2/3 support). \nDeep understanding of Exchange Online, SharePoint Online, OneDrive, Teams, and Microsoft 365 services. \nStrong experience with Microsoft Intune, Windows Autopilot, endpoint management, and device compliance troubleshooting. \nHands-on experience with Entra ID administration including Conditional Access, MFA, RBAC, and identity lifecycle troubleshooting. \nExperience supporting Azure Virtual Desktop (AVD) in production environments. \nSolid experience with Windows Server and Active Directory administration and troubleshooting. \nWorking knowledge of PIM, Identity Governance, and Zero Trust security principles. \nExperience supporting backup and disaster recovery platforms such as Acronis, SpinOne, or similar. \nUnderstanding of virtualization technologies (VMware or Hyper-V). \nFamiliarity with endpoint security and EDR tools (Microsoft Defender or Threat Locker). \nBasic understanding of SIEM and security monitoring concepts. \nExperience working with MSPs, internal IT teams, and vendors in incident escalation environments. \nStrong PowerShell scripting and automation capability is highly desirable. \nStrong troubleshooting, analytical thinking, and incident resolution skills. \nMicrosoft certifications (AZ-104, MS-102, MD-102 or similar) highly regarded. \nBenefits\n500K per incident HMO coverage + Dental & Optical benefits \n2-week paid Christmas vacation\nElectricity & Data subsidies\n25K Educational Assistance \nTraining and equipment will be provided\nFixed Schedule of Mon-Fri from 7 AM to 4 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