{"id":1136743,"url":"https://alion.io/job/vch-regional-director-quality-and-patient-safety","title":"Regional Director, Quality and Patient Safety","company":{"id":1049464,"name":"Vancouver Coastal Health","domain":"vch.ca","url":"https://alion.io/company/vancouver-coastal-health","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":66,"max":96,"currency":"CAD","period":"hour","gross":null,"usd_annual":136000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T08:27:47Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T19:05:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Salary Details\nThe salary range for this position is CAD $66.88/Hr. - CAD $96.14/Hr.Job Summary\nCome work as a Regional Director, Quality and Patient Safety with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Quality and Patient Safety to join the team.\nReporting to the Executive Director, Experience, Quality & Safety, the Regional Director, Quality & Patient Safety provides strategic and operational leadership for quality improvement, patient safety, accreditation, and patient and staff experience initiatives across Vancouver Acute. This is a highly visible leadership opportunity to influence quality, patient safety, and healthcare transformation across one of British Columbia’s largest and most complex acute care portfolios.\nAs a senior member of the Vancouver Acute Community of Care (CoC) leadership team, the Regional Director operates within a matrix leadership environment and partners closely with operational, medical, professional practice, and executive leaders to advance quality, patient safety, accreditation, and experience priorities across Vancouver Acute.\nLeading in alignment with VCH’s Mission, Vision, Values, and strategic priorities, the Regional Director advances an integrated and evidence-informed approach to clinical quality and patient safety across Vancouver Acute services.\nThe Regional Director is accountable for both the strategic direction and operationalization of quality and patient safety priorities, ensuring organizational goals, accreditation requirements, and improvement initiatives translate into measurable improvements in clinical practice, operational performance, and patient outcomes.\nThe role provides strategic leadership and accountability for the Patient Safety portfolio, including oversight of serious patient safety events, safety investigations, organizational learning, escalation pathways, executive reporting, and system-wide improvement initiatives that strengthen a culture of safety across Vancouver Acute.\nWorking closely with frontline teams, operational leaders, physicians, executive leadership, and external partners, the Regional Director provides visible leadership from point of care through to senior leadership and Board reporting.\nSuccess in this role requires the ability to effectively move between frontline teams, operational leadership, executive decision-making forums, and Board-level reporting while building alignment and engagement across a complex matrix environment.\nThe Regional Director leads a multi-site, multidisciplinary team and represents Vancouver Coastal Health provincially and nationally on quality, patient safety, accreditation, and healthcare transformation initiatives.\nThis work is grounded in VCH’s commitments to Indigenous Cultural Safety, Anti-Racism, Equity, Diversity & Inclusion, and Planetary Health.Apply today to join our team!\nKey Accountabilities\nStrategic Leadership & Quality Improvement\nLeads quality improvement, patient safety, accreditation, and experience strategies across Vancouver Acute.\nOperationalizes quality, patient safety, accreditation, and experience priorities by partnering with operational and clinical leaders to embed improvement initiatives into day-to-day care delivery.\nProvides strategic leadership and accountability for the Patient Safety portfolio, including serious event review, organizational learning, and system-level improvement.\nLeads accreditation readiness activities and supports achievement of Accreditation Canada standards and Required Organizational Practices.\nPartnership, Collaboration & System Alignment\nServes as a member of the Vancouver Acute Community of Care leadership team and contributes to strategic and operational planning across the portfolio.\nBuilds strong partnerships with operational leaders, physicians, professional practice leaders, executive teams, and external stakeholders.\nWorks within a matrix leadership environment to align quality and patient safety priorities with operational, clinical, medical, and organizational objectives.\nRepresents VCH on provincial and national quality, patient safety, and accreditation initiatives.\nMeasurement, Analytics & Reporting\nOversees quality and patient safety performance measurement, reporting, evaluation, and improvement planning.\nUses data, research, and health system trends to inform strategic recommendations and support Board, executive, and operational decision-making.\nSupports executive and Board reporting related to quality, patient safety, accreditation, and organizational performance.\nLeadership & Operations\nLeads and develops a multidisciplinary Quality & Patient Safety team.\nProvides consultation and guidance regarding quality, patient safety, accreditation readiness, and emerging organizational risks.\nSupports operational leaders in addressing quality concerns, patient safety risks, and improvement opportunities across Vancouver Acute.\nPromotes a culture of accountability, continuous improvement, collaboration, and psychological safety.\nQualifications\nEducation & Experience\nMasters’ Degree in a related health profession. \nTen (10) years’ recent, related experience in clinical quality and patient safety in a complex health care environment including progressive clinical practice, education, research, project management and leadership experience.\nRole Specific Expertise\nDemonstrated Strategic & Operational Leadership\nDemonstrated experience leading quality and patient safety portfolios within large, complex healthcare organizations.\nProven ability to translate strategy into operational practice and sustainable improvements.\nDemonstrated experience operationalizing quality and patient safety priorities within complex acute care environments.\nExperience working successfully within matrix leadership structures where influence, collaboration, and shared accountability are critical to success.\nQuality, Safety & Systems Expertise\nExpertise in quality improvement, patient safety, accreditation, and evidence-informed healthcare practice.\nExperience leading patient safety programs, including serious event reviews, safety investigations, organizational learning, escalation pathways, and executive reporting.\nStrong systems-thinking, problem-solving, and change leadership capabilities.\nRelationship Building & Communication\nDemonstrated ability to build credibility and influence from frontline teams through to executive leadership and Board stakeholders.\nStrong facilitation, collaboration, communication, and relationship-building skills.\nCompassionate, emotionally intelligent leadership style with the ability to navigate complex and sensitive situations.\nEquity, Inclusion & Organizational Values\nDemonstrated commitment to Indigenous Cultural Safety, Anti-Racism, Equity, Diversity & Inclusion.\nAbility to lead with cultural humility and apply inclusive approaches to decision-making and service delivery.\nAnalytics & Healthcare Systems Knowledge\nStrong analytical and research capabilities with the ability to interpret complex information, identify trends, and support evidence-informed decision-making.\nAdvanced understanding of healthcare systems, health service operations, policy development, accreditation requirements, and the broader healthcare environment.\nWork Location\nThis position is primarily performed on site and requires a regular, visible leadership presence across Vancouver Acute locations.\n\nSHARED VALUES:You care for everyone:\nCompassionate, respectful, and committed to supporting others.\nValue diverse perspectives and foster inclusive, relationship-based leadership.You are always learning:\nCurious, open-minded, and committed to continuous improvement.\nSupport the growth and development of others through mentorship and knowledge sharing.You strive for better results:\nAccountable, solution-focused, and committed to improving healthcare outcomes.\nTake initiative and work collaboratively to address complex challenges.\nClosing Statement\nAs per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.\nIf you have any questions, please reach out to Harleen Dastur-Randhawa, Manager, Executive Talent Acquisition at .\nWHY JOIN VANCOUVER COASTAL HEALTH?\nVCH is a world class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and \"going first\" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.\nComprehensive health benefits package, including MSP, extended health, and dental and municipal pension plan.\nGrow your career with employer-paid training and leadership development opportunities.\nWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.\nAward-winning recognition programs to honour staff, medical staff and volunteers.\nAccess to exclusive discount offers and deals for VCH staff.\nAt Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams, and inclusive environments, which are integral to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.\nVancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.","description_format":"text","description_chars":11013,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Research","Education"],"lifecycle":[{"event":"open","at":"2026-09-23T08:27:47Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-09-23T19:07:58Z"},"pay":{"stated_usd_annual":136000,"is_top_pay":false},"html_url":"https://alion.io/job/vch-regional-director-quality-and-patient-safety","json_url":"https://alion.io/job/vch-regional-director-quality-and-patient-safety.json","meta":{"generated_at":"2026-09-23T19:07:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}