{"id":2625388,"url":"https://alion.io/job/vecmass-client-care-coordinator","title":"Client Care Coordinator","company":{"id":4417179,"name":"Veterinary Eye Center - Massachusetts","domain":"vecmass.com","url":"https://alion.io/company/vecmass","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T11:58:02Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T05:44:33Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"The Veterinary Eye Center of Massachusetts seeks to welcome a full time Client Care Coordinator to our talented team in Newton, providing best in class ophthalmic care for dogs and cats. The practice is the first standalone referral ophthalmology practice in the region. \nWe are a staff of inspired veterinary professionals, practicing modern medicine in a state of the art and collaborative environment, ensuring you have the tools, technology, and support needed to succeed, grow and thrive.\nThe role is responsible for working collaboratively with our clinical staff and doctors as well as independently in ensuring the smooth daily operations of the practice - it is a wonderful opportunity to use and expand your skills and bodies of knowledge in a boutique specialty environment.\nWhat We Offer to the Client Care Coordinator:\n$20 - $25/hr. \nFour day workweek\nComprehensive medical, dental and vision coverage\nGenerous paid time off\nPaid Parental Leave\n401(k) with a company match\nWellness and mental health resources and support\nEmployee pet discounts\nScrub allowance\nNo overnight, weekend, or on-call shifts\nAn organization that supports you and nurtures your talents and strengths\nWhat You’ll Do:\nGreet clients and patients, deliver best in class customer service, and make sure all client questions are answered in an informative and friendly manner\nCommunicate and collaborate with staff regarding patient care and client questions\nDocument communications and conversations\nMaintain common areas\nPerform intake/discharge duties\nGeneral administrative duties\nAnswer multiple phone lines\nFill/dispense medications per doctor’s orders\nManage the appointment schedule\nReceive payments for services rendered\nWhat We Need:\nSomeone with 1 year or more of veterinary experience in a client facing role preferred - Other client facing experience considered\nA candidate with highly evolved written/verbal communication and organizational skills\nSomeone that is comfortable around all types of animals - primarily dogs and cats\nA person who is exceptionally organized and has a keen eye for detail\nSomeone with the ability to adapt and work well in a busy environment\nA passion for animals\nIf you enjoy working closely with people, their pets, and share our values, we’d love to hear from you and discuss your talents - We look forward to speaking with you!\nCome as You Are:\nWe provide equal opportunities for everyone who applies to and works for Team VEC, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, physical or mental disability, pregnancy or parental status, marital status, genetic information, religion, political affiliation, military or veteran status, or any other law-protected consideration that makes you, You.","description_format":"text","description_chars":2787,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T14:52:50Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.614,"p_room":0.45,"age_days":28,"expected_fill_days":17,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/vecmass-client-care-coordinator","json_url":"https://alion.io/job/vecmass-client-care-coordinator.json","meta":{"generated_at":"2026-10-16T06:26:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4091,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417179},"rest":"https://alion.io/mcp/rest/get_company?id=4417179"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvecmass-client-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvecmass-client-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvecmass-client-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vecmass-client-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvecmass-client-care-coordinator"}]}