{"id":2404214,"url":"https://alion.io/job/vector70-sr-servicenow-technical-consultant","title":"Sr ServiceNow Technical Consultant","company":{"id":4418239,"name":"Vector 70","domain":"vector70.com","url":"https://alion.io/company/vector70","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":108000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1211},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Agile","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-06-25T16:53:03Z","employer_posted_date":"2026-06-25","last_verified_at":"2026-10-13T12:07:58Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":109},"description":"Sr ServiceNow Technical Consultant\nAre you a seasoned ServiceNow expert ready to architect and deliver transformative enterprise solutions? The company is looking for a Sr ServiceNow Technical Consultant to join our growing consulting team and drive high-impact implementations across a diverse client portfolio. This is a remote-friendly opportunity based in {ADDRESS}, offering the chance to work at the forefront of digital service management.\nJob Summary\nAs a Sr ServiceNow Technical Consultant, you will serve as a subject matter expert and technical leader responsible for designing, developing, and delivering enterprise-scale ServiceNow solutions. You will collaborate closely with clients and internal teams to translate complex business requirements into robust, scalable platform configurations across multiple ServiceNow modules.\nKey Responsibilities\nLead end-to-end design and development of ServiceNow solutions spanning ITSM, Customer Service Management (CSM), Human Resources Service Delivery (HRSD), CRM, and Data Foundations modules.\nArchitect scalable, best-practice ServiceNow configurations that align with client business objectives and platform governance standards.\nCollaborate with stakeholders, business analysts, and project managers to gather and refine technical requirements and translate them into actionable development tasks.\nDevelop and customize ServiceNow components including workflows, business rules, UI policies, client scripts, REST/SOAP integrations, and Flow Designer automations.\nConduct technical discovery sessions and solution workshops with enterprise clients to identify gaps, risks, and optimization opportunities.\nPerform code reviews, enforce development standards, and mentor junior consultants and developers on ServiceNow best practices.\nManage and support platform upgrades, patch testing, and instance health activities to ensure stability and performance across client environments.\nProduce and maintain comprehensive technical documentation including solution design documents, integration specifications, and deployment guides.\nRequired Qualifications\n5+ years of hands-on ServiceNow development and configuration experience in a consulting or enterprise environment.\nDemonstrated expertise in at least three of the following modules: ITSM, CSM, HRSD, CRM, or Data Foundations.\nProficiency in ServiceNow scripting languages including JavaScript, GlideScript, and Jelly.\nProven experience designing and implementing REST and SOAP-based integrations with third-party systems.\nStrong understanding of ITIL processes and how they map to ServiceNow platform capabilities.\nExcellent communication skills in English, with the ability to present technical concepts clearly to both technical and non-technical audiences.\nPreferred Qualifications\nActive ServiceNow Certified System Administrator (CSA) certification.\nOne or more ServiceNow Certified Implementation Specialist (CIS) certifications in ITSM, CSM, HRSD, or related domains.\nExperience with ServiceNow Performance Analytics, Reporting, and dashboarding.\nFamiliarity with Agile and Scrum delivery methodologies in a consulting context.\nPrior experience working in a client-facing consulting role managing multiple concurrent engagements.\nKnowledge of ServiceNow App Engine, IntegrationHub, and low-code/no-code development capabilities.\nTechnical Skills\nServiceNow Platform: ITSM, CSM, HRSD, CRM, Data Foundations, Flow Designer, IntegrationHub\nScripting: JavaScript, GlideScript, AngularJS, HTML, CSS\nIntegration: REST APIs, SOAP, MID Server, Import Sets, Transform Maps\nTools: ServiceNow Studio, Update Sets, ATF 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