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Location
Remote/Hybrid (San José, Costa Rica)
Overview
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Veeam is a data protection company founded in 2006 that built its business on backup and recovery for virtual machines and then extended into physical servers, cloud workloads and software-as-a-service applications. Its products cover backup, replication, instant recovery and increasingly ransomware resilience, with immutable storage, anomaly detection and clean-restore workflows aimed at organisations recovering from encryption attacks. The company is headquartered in Seattle, sells almost entirely through resellers and service providers, and holds the largest share of the enterprise data replication and protection market.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

Become a vital part of our company's success! We're on the lookout for motivated individuals to join our sales team as Sales Development Representative. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.

About this Role

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You'll Do

  • Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
  • Utilize internal and third-party tools to generate leads and discover white space.
  • Provide support to qualified prospects, including follow-up, product details, and quotations.
  • Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
  • Participate in call-out days, events, and customer meetings with sales colleagues.
  • Maintain accurate lead information and activity records in CRM systems.
  • Contribute to team training and onboarding of new sales associates. 

What You'll Bring

  • Advanced English proficiency required (C1/C2 level)
  • Strong organizational, multitasking, and prioritization abilities.
  • Attention to detail in maintaining accurate records.
  • Efficiency in MS Office automation tools to support daily tasks.
  • Knowledge of virtualization industry.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

Bonus Skills

  • Experience using Salesforce CRM and LinkedIn Sales Navigator.
  • Previous experience in the technology or SaaS industry.
  • Knowledge of account-based marketing and sales strategies.
  • Multilingual abilities.

What You'll get

  • Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

  • Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

  • Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

  • Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

  • Retirement and social security contributions through Costa Rica’s statutory programs

  • Life insurance equal to 24x monthly salary, plus disability and funeral coverage

  • Daily cafeteria subsidy

  • Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. 

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

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