{"id":82415,"url":"https://alion.io/job/veeam-software-technical-account-manager-2","title":"Technical Account Manager","company":{"id":2260,"name":"Veeam Software","domain":"veeam.com","url":"https://alion.io/company/veeam-software","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":33,"ghost_share":0,"stale_share":0.727,"repost_share":0.03,"time_to_fill_p50_days":45,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Hyper-V","optional":false},{"name":"ITIL","optional":false},{"name":"SQL","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-07-23T07:00:54Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-08T04:16:28Z","board_verified":true,"closed_at":null,"days_open":107,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":106},"description":"Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.\nAbout the Role\nThe Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.\nThe focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.\nWhat You’ll Do\nProvide input to the writing of proposals and Statements of Work\nSupport delivery implementation and consulting services to meet Veeam Software solution design and deliverables\nProvide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)\nAssist with assessment and design of solutions\nAssist with Veeam Software solution implementation effort estimation\nAssist with post-installation issues\nCreate white papers, solutions guides, best practices, custom documentation, etc.\nDeliver onsite knowledge transfer on Veeam Software solutions\nAssist in the selling of Professional Services\nDocument configuration and completed activities\nAnalyze installed environments and guide optimal Veeam Software configurations\nFacilitate communication between client and Veeam support\nIdentify additional needs within the client’s environment that can be resolved with Veeam Software solutions\nProvide input for improvement of process and documentation\nOvernight travel to meet company goals and objectives\nPerform other duties, as assigned\nWhat You’ll Bring\nVMware VCP, Microsoft MCSE or equivalent experience\nPrince 2, ITIL, PMP, or equivalent experience\nBachelor’s Degree in technology required (A combination of education and experience will be considered)\nHands-on experience with Veeam’s Core products\nProven Consulting and Project Management experience\nExcellent communication, interpersonal and relationship-building skills\nResponsible for understanding customer needs and architecting an appropriate solution.\nFocuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.\nSignificant experience and understanding of virtualisation technologies such as VMware and Hyper-V\nExperience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)\nHands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)\nExperience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)\nHands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)\nExperience with Data Management, Data Protection, Data Analytics\nExtensive experience with Data Center, Business Continuity and Operating Systems\nA proven track record of success (Attitude, Competency, Activity Levels)\nExperience successfully managing multiple simultaneous projects and accounts\nWorking knowledge of Cloud technologies, capabilities, and protocols\nWhat You’ll Get \n15 to 21 annual vacation days (based on role level), plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares\nPrivate medical plan for employees and eligible dependents, including major medical, hospital, surgical, and outpatient coverage\nDental insurance with comprehensive coverage for employees and dependents\nAnnual wellbeing allowance for health and wellness support\nLife and accident insurance for added financial protection\nOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning \nVeeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.\nPersonal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. \nBy submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. 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