{"id":2738400,"url":"https://alion.io/job/veeva-systems-practice-manager-implementation-services","title":"Practice Manager - Implementation Services","company":{"id":3288,"name":"Veeva Systems","domain":"veeva.com","url":"https://alion.io/company/veeva-systems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":78,"open_postings":762,"ghost_share":0.276,"stale_share":0,"repost_share":0.003,"time_to_fill_p50_days":148,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":100000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-08-22T15:00:24Z","employer_posted_date":"2025-08-22","last_verified_at":"2026-10-17T03:50:34Z","board_verified":true,"closed_at":null,"days_open":420,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":420},"description":"The Role\nJoin Veeva as we modernize CRM customers by building the industry cloud for Life Sciences. Vault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product helps leverage AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. We are looking for consultants who want to bring the newest technology to the Life Sciences industry.Veeva Systems drives innovation for our customers. In this role, you will lead a professional services team focused on customer success from implementation and beyond. As a practice manager, you lead a team that excels in software implementation delivery.\nManaging with a focus on operational excellence includes:\nEnsuring customer and employee success\nLeading through hands-on and strategic initiatives\nCultivating a positive and productive environment\nDriving new practices to support implementation excellence\nUse AI innovatively to support engagement delivery\nPartnering with global and cross-functional teams to provide the best outcomes\nAre you ready to leverage your leadership to bring innovation to clinical trials?\nThis is a remote, US-based, position with required travel.\nWhat You'll Do\nLead a Professional Services team that delivers Vault CRM across North America\nResponsible for hiring, performance management, and mentorship\nProvide executive oversight of internal initiatives and project sponsorship\nCultivate trusted relationships with customers\nBuild an internal network across Veeva - Sales, Strategy, Product, and Services - to champion customer and employee success\nRequirements\n5+ years of software implementation experience at a software vendor or consulting firm\n2+ years in people management\nHas grown and led a professional services team; experience managing utilization and business metrics \nOperational excellence in leading Services including utilization and resource management\nComfortable working, willingness to do an implementation\nAbility to travel up to 25% of the time\nInterviewing with Veeva\nWe value your time and believe in a transparent hiring process. Here is the process you can expect.\nFollow the application process and submit your resume.\nIf moving to the interview stage, our process is as follows:A conversation with the hiring manager\nA personality assessment\nA practical case exercise\nA final conversation with our group's Senior Leader\n\nOnce all interviews are complete, the manager will be in touch with a final decision. \nPerks & Benefits\nMedical, dental, vision, and basic life insurance\nFlexible PTO and company paid holidays\nRetirement programs\n1% charitable giving program\nCompensation\nBase pay: $100,000 - $200,000\nThe salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.","description_format":"text","description_chars":3245,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Data Providers & Datasets","Clinical Trial Software"],"lifecycle":[{"event":"open","at":"2026-10-16T19:48:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 80 · green card filings: 7","filings_12m":80,"filings_prev_12m":78,"green_card_filings_12m":7,"median_offered_wage_usd":139511,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.416,"p_room":0.28,"age_days":420,"expected_fill_days":148,"reasons":["conf:1","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:09:39Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/veeva-systems-practice-manager-implementation-services","json_url":"https://alion.io/job/veeva-systems-practice-manager-implementation-services.json","meta":{"generated_at":"2026-10-17T05:09:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6805,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3288},"rest":"https://alion.io/mcp/rest/get_company?id=3288"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveeva-systems-practice-manager-implementation-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveeva-systems-practice-manager-implementation-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveeva-systems-practice-manager-implementation-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veeva-systems-practice-manager-implementation-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveeva-systems-practice-manager-implementation-services"}]}