{"id":2392298,"url":"https://alion.io/job/veeva-systems-services-engagement-manager-clindata-2","title":"Services Engagement Manager - ClinData","company":{"id":3288,"name":"Veeva Systems","domain":"veeva.com","url":"https://alion.io/company/veeva-systems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":798,"ghost_share":0.231,"stale_share":0,"repost_share":0.003,"time_to_fill_p50_days":185,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":160000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Veeva","optional":false}],"status":"live","first_seen_at":"2026-10-12T18:46:26Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-28T19:18:11Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":15},"description":"The Role\nThe Services Engagement Manager (SEM) is responsible for setting our customers up for success and representing the entire value proposition and effort behind a Veeva ClinData Implementation. This is a critical role in ensuring successful customer engagements during the scoping and planning phase to establish the right strategy for implementation success. The SEM is an integral part of the sales cycle, acting as a solution expert working in close alignment with the Veeva Sales, Strategy, and Services Teams.\nUtilizing their own clinical trial systems experience and Veeva product knowledge, they will structure the right solution, set the right expectations, and identify the appropriate project charter, including staffing, timeframes, and associated costs. Delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.\nWhat You'll Do\nAlign closely with services and sales teams to provide implementation proposals and establish confidence with prospects in our ability to deliver\nSet client and internal stakeholder expectations correctly with a focus on long-term success\nProvide awareness and alignment with the partner ecosystem\nPosition support, training, and other solutions that may be needed for a successful customer experience\nTravel estimate: Less than 25%\nRequirements\n5+ years experience in delivering consulting services or involvement in selling services for Clinical Data Applications with a proven track record\n2+ years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects \nUnderstanding of the data capture for the clinical trials domain, including how EDC works with IVRS, safety systems, CTMS and downstream databases, and eCOA\nFamiliarity in working with the Life Sciences Industry\nAbility to engage audiences of varying perception levels, including working with executive leadership\nStrong negotiation skills\nCollaborative and consultative work style\nWorks well under pressure and with short or competing timelines\nAbility to travel\nNice to Have\nExperience in interpreting clinical protocols\nSaaS/Cloud experience in the delivery\nInterviewing with Veeva\nWe value your time and believe in a transparent hiring process. Here is the process you can expect.\nFollow the application process and submit your resume.\nWithin 3 days, you will receive a link to a personality assessment administered by a third party.\nOnce you complete the assessment, our team will review your full application package and follow up via email with our decision.\nIf moving to the interview stage, the process is as follows:A conversation with the hiring manager\nA practical case exercise\nA final conversation with our group's Senior Leader.\n\nOnce all interviews are complete, the manager will be in touch with a final decision.","description_format":"text","description_chars":2964,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Data Providers & Datasets","Clinical Trial Software"],"lifecycle":[{"event":"open","at":"2026-10-12T21:37:35Z"},{"event":"close","at":"2026-10-22T18:37:41Z"},{"event":"reopen","at":"2026-10-23T00:43:59Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-28T06:26:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":15,"expected_fill_days":185,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/veeva-systems-services-engagement-manager-clindata-2","json_url":"https://alion.io/job/veeva-systems-services-engagement-manager-clindata-2.json","meta":{"generated_at":"2026-10-28T21:38:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29674,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3288},"rest":"https://alion.io/mcp/rest/get_company?id=3288"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveeva-systems-services-engagement-manager-clindata-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveeva-systems-services-engagement-manager-clindata-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveeva-systems-services-engagement-manager-clindata-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veeva-systems-services-engagement-manager-clindata-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveeva-systems-services-engagement-manager-clindata-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2392298}},{"tool":"search_jobs","arguments":{"company":"veeva.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2392298},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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