Consultant - AI Agent Implementation

The Role

The Solution Architect serves as the “last mile” technical consultant for Veeva’s SaaS product implementations in the AI era. This role bridges product and customer, responsible for integrating Veeva’s Life Science cloud SaaS solutions with AI capabilities, completing customized development, system integration, and delivery at customer sites.

We are seeking candidates with extensive experience in native enterprise AI projects developed for leading collaborative offices or hyperscale cloud platforms. Proven expertise in deploying large-scale AI solutions within complex business ecosystems is highly preferred.

What You'll Do

• Lead AI-enabled SaaS implementation and deployment at customer sites
• Conduct business analysis to identify core business challenges, pain points, and strategic goals
• Perform product configuration, customization, and AI feature integration based on customer requirements
• Design and implement agent integrations with customer’s existing agent
• Develop AI-driven automation workflows using LLM, RAG, and AI Agent technologies
• Provide technical support, troubleshooting, and knowledge transfer to customer teams

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field
• 3+ years of software development or technical implementation experience
• Proven experience in native enterprise AI project development at industry-leading technology firms
• Proficient in at least one programming language (Python/Java/JavaScript)
• Experience with LLM application development, RAG, Prompt Engineering, or AI Agent
• Familiar with API integration, RESTful APIs, and system integration patterns
• Strong communication skills and ability to work at customer sites

Nice to Have

• Life Science/Pharma industry experience
• SaaS product implementation and customer delivery experience
• Experience with low-code/no-code enterprise AI platforms
• Cloud platform experience (AWS/Azure/Alibaba Cloud)