{"id":2918467,"url":"https://alion.io/job/velaio-servicenow-developer-latam","title":"ServiceNow Developer / LATAM","company":{"id":4421969,"name":"Velaio","domain":"velaio.com","url":"https://alion.io/company/velaio","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"D","score":40,"open_postings":24,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UTC-6 – UTC-5","utc_offset_min":-6,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["AR","BR","CO","MX","AI","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN","LC"],"hiring_countries_total":48,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"ITIL","optional":true},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-06-05T00:00:00Z","employer_posted_date":"2026-06-05","last_verified_at":"2026-10-27T10:19:43Z","board_verified":true,"closed_at":null,"days_open":144,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":144},"description":"This is a remote position.\nScope / Modules: ITSM (IT Service Management) and SPM (Strategic Portfolio Management)\nWork mode: Remote - EST/CST time zone (Canada / US)\nEnglish level: Conversational upper-intermediate (B2+)\nContract type: Staff Augmentation - long-term project\nEnd client: Technology / services company based in Canada\nKey responsibilities\nDevelopment, configuration and customization of ServiceNow modules in ITSM and SPM.\nSystem administration: user, role, ACL and platform table management.\nBuilding and maintaining workflows, notifications and scripts (Business Rules, Script Includes, Client Scripts).\nParticipation in requirements gathering and technical design sessions with the client team.\nSupport for integration with external tools via REST/SOAP APIs.\nTechnical documentation of developments and configurations.\nPreferred certifications (non-blocking)\nServiceNow Certified Application Developer (CAD) - highly desirable.\nCertified Implementation Specialist - ITSM (CIS-ITSM).\nCertified Implementation Specialist - SPM (CIS-SPM).\nAdditional technical skills\nJavaScript applied to the ServiceNow platform.\nKnowledge of ITIL v3 / v4 methodologies \"Desirable\".\nExperience with REST/JSON integrations.\nNice to have: experience with NOW Platform App Engine or ServiceNow Studio.\nSelection process:\nResume review and certification verification.\nTechnical interview in English with the client team.\nTechnical assessment on the ServiceNow platform.\nFinal culture / fit interview with the client.\nRequirements\n Certification: ServiceNow Certified System Administrator (CSA)\nValid and current at time of application.\nMinimum 2 years of experience working on the ServiceNow platform.\nDemonstrable experience administering ServiceNow instances (System Admin).\nFunctional and technical knowledge of ITSM modules (Incident, Problem, Change, Service Catalog).\nConversational upper-intermediate English (B2+).","description_format":"text","description_chars":1917,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"region"},{"name":"Brazil","iso":"BR","kind":"region"},{"name":"Colombia","iso":"CO","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":"AI","kind":"region"},{"name":"Antigua and Barbuda","iso":"AG","kind":"region"},{"name":"Aruba","iso":"AW","kind":"region"},{"name":"Bahamas","iso":"BS","kind":"region"},{"name":"Barbados","iso":"BB","kind":"region"},{"name":"Belize","iso":"BZ","kind":"region"},{"name":"Bermuda","iso":"BM","kind":"region"},{"name":"Bolivia","iso":"BO","kind":"region"},{"name":"British Virgin Islands","iso":"VG","kind":"region"},{"name":"Bonaire, Sint Eustatius and Saba","iso":"BQ","kind":"region"},{"name":"Cayman Islands","iso":"KY","kind":"region"},{"name":"Chile","iso":"CL","kind":"region"},{"name":"Costa Rica","iso":"CR","kind":"region"},{"name":"Curaçao","iso":"CW","kind":"region"},{"name":"Dominica","iso":"DM","kind":"region"},{"name":"Dominican Republic","iso":"DO","kind":"region"},{"name":"Ecuador","iso":"EC","kind":"region"},{"name":"El Salvador","iso":"SV","kind":"region"},{"name":"Falkland Islands","iso":"FK","kind":"region"},{"name":"French Guiana","iso":"GF","kind":"region"},{"name":"Grenada","iso":"GD","kind":"region"},{"name":"Guadeloupe","iso":"GP","kind":"region"},{"name":"Guatemala","iso":"GT","kind":"region"},{"name":"Guyana","iso":"GY","kind":"region"},{"name":"Haiti","iso":"HT","kind":"region"},{"name":"Honduras","iso":"HN","kind":"region"},{"name":"Jamaica","iso":"JM","kind":"region"},{"name":"Martinique","iso":"MQ","kind":"region"},{"name":"Montserrat","iso":"MS","kind":"region"},{"name":"Nicaragua","iso":"NI","kind":"region"},{"name":"Panama","iso":"PA","kind":"region"},{"name":"Paraguay","iso":"PY","kind":"region"},{"name":"Peru","iso":"PE","kind":"region"},{"name":"Puerto Rico","iso":"PR","kind":"region"},{"name":"Saint Kitts and Nevis","iso":"KN","kind":"region"},{"name":"Saint Lucia","iso":"LC","kind":"region"},{"name":"Saint Vincent and the Grenadines","iso":"VC","kind":"region"},{"name":"Saint-Pierre and Miquelon","iso":"PM","kind":"region"},{"name":"Sint Maarten","iso":"SX","kind":"region"},{"name":"Suriname","iso":"SR","kind":"region"},{"name":"Trinidad and Tobago","iso":"TT","kind":"region"},{"name":"Turks and Caicos Islands","iso":"TC","kind":"region"},{"name":"Uruguay","iso":"UY","kind":"region"},{"name":"United States Virgin Islands","iso":"VI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T11:15:16Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.13,"p_room":0.28,"age_days":144,"expected_fill_days":25,"reasons":["seen:144","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/velaio-servicenow-developer-latam","json_url":"https://alion.io/job/velaio-servicenow-developer-latam.json","meta":{"generated_at":"2026-10-27T14:39:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3308,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421969},"rest":"https://alion.io/mcp/rest/get_company?id=4421969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvelaio-servicenow-developer-latam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvelaio-servicenow-developer-latam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvelaio-servicenow-developer-latam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/velaio-servicenow-developer-latam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvelaio-servicenow-developer-latam"}]}