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The role demands a balance of deep technical proficiency and strong stakeholder management with exposure to cutting-edge AI platforms, agentic systems, and enterprise CRM integrations.\n\nRequirements Key Responsibilities:\nDesign and architect scalable AI and data-driven solutions on on-prem cloud platforms.\nBuild pipeline architecture for data processing, deployment, and AI model delivery.\nManage stakeholders across business and operations to ensure alignment with solution objectives.\nCollaborate with IT teams to integrate enterprise applications into the solution ecosystem.\nWork closely with developers to operationalize solutions and ensure successful deployment.\nSupport multiple concurrent projects with varying business use cases and technical demands.\nProvide solution support for key use cases, including:\nCase routing and knowledge retrieval\nAgentic AI use cases (auto-actioning on cases, troubleshooting assistant)\nCRM-driven use cases such as query resolution and customer 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