{"id":3996298,"url":"https://alion.io/job/vena-solutions-senior-manager-solutions-services","title":"Senior Manager, Solutions Services","company":{"id":58149,"name":"Vena Solutions","domain":"venasolutions.com","url":"https://alion.io/company/vena-solutions","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":37,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":150110,"max":203090,"currency":"CAD","period":"year","gross":null,"usd_annual":143736},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T01:19:35Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T01:19:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada.\nAs Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the Professional Services organization. You will lead and support a team of Solution Services Managers leveraging consulting methodologies and product solutions to inspire customer confidence in the value of Professional Services through scoping and prescribing solutions and Professional offerings for clients and prospective clients to drive adoption and services revenue. You will serve as a critical link between Sales, Account Management and Professional Services teams to develop strategies and approaches for your team to articulate value, deliver insights, and recommend best practices for implementing Vena, all while upholding client satisfaction and the long-term success of product implementations.\nHow You'll Make an Impact\nLead and develop a team to drive revenue growth through consultative, value based selling of Vena’s Professional Services offerings for prospects and customers, tailoring pitches and recommended services to customers needs, outcomes and resources\nStrategize and partner with Sales, Account Managers and Professional Services to refine and scale go-to-market strategies for delivery offerings\nServe as a senior escalation point for complex solutioning scenarios, guiding teams through ambiguity and ensuring high-quality scopes and proposals. \nDrive continuous improvement initiatives across the services sales lifecycle (new logo and expansion), utilizing data-driven insights to optimize scoping engagement model, improve scoping efficiency and effectiveness, and elevate customer experience and trust\nAnalyze pipeline, closed deals and projects to develop trends and insights to inform on strategy, recommended approaches for customers\nLead cross-functional initiatives with (Product, Presales, PS, Sales, etc), contributing to product and methodology feedback loops, enablement planning, and strategic initiatives.\nEngage closely with Professional Services team members and leaders to align on project health, implementation methodology, best practices, internal process and effort estimates \nContinually search for ways to improve services offerings and the methods by which customers are supported by Vena through our services\nResponsible for measuring and managing team to achieve KPIs and metrics (ie. ARR attainment, scoping accuracy, attach rates, and services margin contribution, CSAT, Budget Efficiency)\nTravel (as required) to client sites.\nWe'd Love to See\n7+ years experience in a Professional Services role implementing CPM or FP&A planning software, with focus in services sales/scoping, project management, or customer management\n3+ years experience leading, coaching, and growing a team of direct reports or peers\nExpert knowledge of financial processes and concepts - demonstrating ability to link financial requirements (planning/forecasting, reporting, consolidation) to solutions\nExperience defining systems strategy, developing and soliciting business requirements, designing business solutions \nYou care about people and want others to succeed, demonstrating strong interpersonal skills \nYou enjoy working in cross-functional environments, taking lead and contributing to solve a customer/prospect’s need in order to achieve both customer and business success \nRelevant experience working in sales in one or more of the following areas: prescribing services related to upselling, cross-selling, change orders, or solution best practices\nExcellent business and technical presentation skills, communication (oral & written), and relationship-building skills, across all levels of management\nYou care about people and want others to succeed, demonstrating strong interpersonal skills\nYou enjoy working in cross-functional environments, taking lead and contributing to solve a customer/prospect’s need in order to achieve both customer and business success \nInterest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies\nBase salary range 150,110 - 203,090 CAD\n*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.","description_format":"text","description_chars":4703,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["BI & Dashboard Software","Accounting & Tax Software","Spreadsheets & Reporting Automation"],"lifecycle":[{"event":"open","at":"2026-11-10T01:19:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T02:53:52Z"},"pay":{"stated_usd_annual":143736,"is_top_pay":true},"html_url":"https://alion.io/job/vena-solutions-senior-manager-solutions-services","json_url":"https://alion.io/job/vena-solutions-senior-manager-solutions-services.json","meta":{"generated_at":"2026-11-10T02:53:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6769,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58149},"rest":"https://alion.io/mcp/rest/get_company?id=58149"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvena-solutions-senior-manager-solutions-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvena-solutions-senior-manager-solutions-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvena-solutions-senior-manager-solutions-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vena-solutions-senior-manager-solutions-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvena-solutions-senior-manager-solutions-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3996298}},{"tool":"search_jobs","arguments":{"company":"venasolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3996298},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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