{"id":481854,"url":"https://alion.io/job/vendelux-account-manager-nyc","title":"Account Manager - NYC","company":{"id":3696,"name":"Vendelux","domain":"vendelux.com","url":"https://alion.io/company/vendelux","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":91,"open_postings":14,"ghost_share":0.143,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-07-13T19:59:42Z","employer_posted_date":"2026-07-13","last_verified_at":"2026-10-26T08:19:27Z","board_verified":true,"closed_at":null,"days_open":104,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":104},"description":"Vendelux is building the category-defining platform for event marketing intelligence.\nEvents are one of the largest and most impactful marketing channels, yet historically one of the least measurable. Vendelux brings transparency and performance to this space - helping companies discover, evaluate, and optimize their event strategy with data.\nOur platform powers thousands of event decisions by delivering proprietary, AI-driven insights across hundreds of thousands of events globally. At the core of our platform is a robust ecosystem of event organizer partnerships - where organizers share first-party data, enabling richer insights for customers while receiving benchmarking and audience intelligence in return. From identifying the highest ROI conferences to enabling targeted meeting programs, Vendelux helps companies turn events into a predictable and scalable growth engine.\nIn addition, Vendelux Meetings extends our platform by turning insights into pipeline - using AI to identify high-value attendees and proactively book 1:1 meetings between our customers and their ideal prospects at events. This enables go-to-market teams to drive measurable ROI and maximize every event interaction.\nFounded in 2021, Vendelux is a Series B SaaS company backed by top-tier investors including FirstMark. We partner with many of the fastest-growing companies in the world, and our team includes leaders from Bain, ZoomInfo, Shutterstock, FanDuel, Compass, Airbnb, Forter and beyond.\n________________\nWe're looking for an Account Manager who has been in the trenches of a high-growth B2B SaaS company, knows what it takes to manage a complex book of business, and is excited by the opportunity to help shape how we do Customer Success at Vendelux. If you thrive in a fast-paced, high-accountability environment and love the challenge of turning at-risk accounts into long-term champions, we want to talk.\nThis role is hybrid, 3-4 days a week in our NYC office depending on your location.\nScope of Responsibilities\nFunction as a true account manager across the full customer lifecycle - from onboarding and enablement through renewals, upsells, and negotiations\n\nOwn a portfolio of accounts simultaneously, managing competing priorities with urgency and precision - expect to juggle 9+ active workstreams at any given time\n\nLead structured onboarding and training programs that drive fast time-to-value and long-term product adoption\n\nRun proactive meeting campaigns and renewal processes, ensuring no account goes dark or falls through the cracks\n\nNegotiate renewals and expansions with confidence, building strong business cases that demonstrate clear ROI\n\nDrive retention with a relentless, creative approach - exhaust every option before accepting churn, whether that's a LinkedIn message, an in-person office visit, a free pilot extension, or bringing in leadership to save the relationship\n\nTravel to customer sites a minimum of 2 days per month to strengthen relationships and accelerate outcomes\n\nContribute to community building across the customer base through webinars, case studies, and events\n\nQualifications\n5+ years of experience in Customer Success, Account Management, or a hybrid of both - ideally at a B2B SaaS or high-growth tech company\n\nProven track record of owning the full client lifecycle: onboarding, adoption, renewals, upsells, and negotiations\n\nThrives in a fast-paced environment managing multiple high-priority accounts simultaneously without dropping the ball\n\nRelentless when it comes to retention - you get creative, you show up, and you don't give up on an account easily\n\nComfortable traveling to meet customers in person and building face-to-face relationships\n\nHighly accountable self-starter who doesn't need to be chased for updates\n\nStrong communicator who can navigate difficult conversations with customers and internal stakeholders alike\n\nBenefits\nCompetitive base salary and bonus\n\nHealthcare covering medical, dental and vision\n\nEquity\n\n401(k)\n\nCatered lunch every day in our NYC office\n\nUnlimited PTO plus two company-wide shutdowns during the July 4th week and the Christmas - New Year's week\n\nCome build a great company with us!\nNot all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds.\nVendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.","description_format":"text","description_chars":4620,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Marketing","Event Technology","B2B Company & Contact Data"],"lifecycle":[{"event":"open","at":"2026-09-06T17:05:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.605,"p_room":0.36,"age_days":104,"expected_fill_days":57,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/vendelux-account-manager-nyc","json_url":"https://alion.io/job/vendelux-account-manager-nyc.json","meta":{"generated_at":"2026-10-26T10:36:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14252,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3696},"rest":"https://alion.io/mcp/rest/get_company?id=3696"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvendelux-account-manager-nyc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvendelux-account-manager-nyc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvendelux-account-manager-nyc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vendelux-account-manager-nyc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvendelux-account-manager-nyc"}]}