{"id":2632796,"url":"https://alion.io/job/veo-worldwide-services-it-support-technician","title":"IT Support Technician","company":{"id":685094,"name":"VEO Worldwide Services","domain":"veoworldwide.com","url":"https://alion.io/company/veoworldwide","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tunis, Tunisia"],"countries":["TN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-15T13:39:50Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-20T02:14:02Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Technicien Support Systèmes et Réseaux (H/F)\nLieu : Tunis, Tunisie\nMode de travail : Sur site\nContrat : CDD\nVeo Worldwide est un fournisseur de services B2B, implanté en Europe, qui compte 20 ans d'activité. Nous recherchons constamment des solutions pour aider les propriétaires d'entreprises à capitaliser sur leurs stocks invendus (fins de séries, produits à date courte, commandes annulées) et à devenir efficaces.\nGrâce à tout cela, Veo consolide son renom basé sur l’engagement, la transparence, la solidarité, l'amélioration continue et la compétence.\nNous recherchons un(e) Technicien(ne) Support Systèmes et Réseaux pour renforcer notre équipe informatique à Tunis.\nMissions principales\nAssurer le support technique de premier niveau auprès des utilisateurs (matériel et logiciel).\n\nInstaller, configurer et maintenir les postes de travail et les périphériques informatiques.\n\nAssurer l’administration de premier niveau des serveurs Windows.\n\nDiagnostiquer et résoudre les incidents matériels, logiciels et réseau.\n\nEnregistrer et suivre les incidents dans l’outil de gestion du support (GLPI).\n\nAssurer le suivi du parc informatique et la mise à jour de l’inventaire.\n\nContrôler la disponibilité des applications et des équipements informatiques.\n\nCoordonner les interventions avec les équipes systèmes et réseaux si nécessaire.\n\nAssurer un reporting régulier auprès du responsable hiérarchique.\n\nRequirements\nProfil recherché\nFormation en informatique (licence ou équivalent).\n\nBonne maîtrise du français et de l’anglais, à l’oral comme à l’écrit.\n\nBonnes connaissances des environnements Windows, du matériel informatique et des réseaux.\n\nBonne maîtrise du Pack Office.\n\nLa connaissance de GLPI constitue un atout.\n\nRigueur, sens de l’organisation et esprit d’analyse.\n\nBon relationnel, esprit d’équipe et capacité à gérer les priorités.\n\nNous proposons\nUn contrat à durée déterminée (CDD).\n\nUn environnement de travail collaboratif.\n\nDes opportunités de développement des compétences.\n\nUne rémunération attractive selon le profil.\n\nLieu de travail : Tunis - 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