{"id":3718057,"url":"https://alion.io/job/veolia-field-service-representative-resident","title":"Field Service Representative (Resident)","company":{"id":3493,"name":"Veolia","domain":"veolia.com","url":"https://alion.io/company/veolia-environnement-sa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":405,"ghost_share":0,"stale_share":0.985,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lancaster, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T22:04:14Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-12T01:24:23Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.\n Job Summary\nThe Resident Field Service Representative role at Veolia Water Technologies & Solutions involves providing\noperations and maintenance expertise on water treatment systems across various industries. This\nposition is critical for ensuring the optimal performance of technologies such as media filtration,\nsoftening, reverse osmosis, and more. The representative will be responsible for troubleshooting,\nconducting maintenance, and performing analytical testing to meet customer needs and contract\nspecifications.\nKey Characteristics:\nSafety & Environmental stewardship mindset\nAbility to clearly follow recommended maintenance plans, work independently or in a\ncollaborative team environment\nComfort working in an industrial (largely outdoor) setting\nGood attention to detail\nDemonstrated ability to perform analytical, mechanical and electrical hands-on tasks and\ntroubleshooting\nDuties & Responsibilities:\nCarry out mechanical, electrical, and controls preventative maintenance and troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation\nConsult with customer management and operation teams\nMaintain inventory of spare parts and adequate supply of chemicals and replacement parts\nCreate and maintain site paperwork, and provide customers with detailed technical summaries of work performed\nEnsure contract compliance of volume and quality specifications\nPerform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements\nAssist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support\nHave the ability to work schedules that will fluctuate based on customer and business needs / demands\nPerform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperwork\nCollect payment information and generate shipping and billing paperwork\nProvide extensive equipment support and general hardware and software support\nEnsure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia\nEnvironmental, Health and Safety (EHS) policies\nOther duties as assigned\nKnowledge, Skills & Abilities:\nDemonstrated ability to work independently and remotely with project teams\nStrong technical, mathematical and customer service skills\nGeneral knowledge of electrical equipment, water chemistry and safety\nVision, manual dexterity and coordination sufficient to service instruments and handle\nelectrical equipment\nAbility to learn applicable company procedures within a reasonable time from start of employment\nComputer proficiency with a minimum of word processing and spreadsheets, and basic data base knowledge\nAbility to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases\nStrong verbal and written communication skills\nSelf-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments.\n Knowledge, Skills & Abilities:\nGeneral knowledge of electrical equipment, water chemistry, and safety\nGood technical and mathematical skills\nGreat problem-solving skills\nStrong customer service skills\nProficient computer skills\nStrong verbal and written communication skills\nSelf-motivated abilities\nDemonstrated ability to work independently and remotely with project teams\nAbility to learn applicable company procedures within a reasonable time from the start of employment\nEducation & Experience:\nRequired\nHigh School Diploma / GED / Homeschool Certification OR international equivalent\nMinimum 2 years of experience in service/maintenance or equivalent in an industrial environment\nValid Driver’s License\nPreferred\nBachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation\nWorking Conditions:\nThis position requires the ability to reach with hands and arms, below and above shoulder height\nMust have the ability to stand, sit, stoop, kneel, crouch, or crawl regularly\nMust be able to lift and/or move up to 50 pounds\nThis position works around machines, electrical, chemicals, unprotected heights, in close/cramped/small spaces, and at customer sites where instruments may be in difficult-to-reach spaces requiring using a ladder to reach\nThis position requires the use of ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases\nMust have sufficient vision, manual dexterity, and coordination to service instruments and handle electrical equipment\n At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include:\nBenefits:\nMedical, Dental, & Vision Insurance Starting Day 1! \nLife Insurance\nPaid Time Off \nPaid Holidays\nParental Leave\n401(k) Plan\nFlexible Spending & Health Savings Accounts\nAD&D Insurance\nDisability Insurance\nTuition Reimbursement\nWe also offer...\nOpportunity for advancement. A place to build a career!\nTraining in valuable skills\nOpportunity for new challenges. We’re growing!\nStrong leadership team!\nAs an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.\n****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****\nVeolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.\nAs an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.","description_format":"text","description_chars":7193,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Energy Management","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-11-04T01:32:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 18 · green card filings: 1","filings_12m":18,"filings_prev_12m":13,"green_card_filings_12m":1,"median_offered_wage_usd":115395,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":7,"expected_fill_days":31,"reasons":["conf:0","stale_co","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/veolia-field-service-representative-resident","json_url":"https://alion.io/job/veolia-field-service-representative-resident.json","meta":{"generated_at":"2026-11-12T05:08:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11254,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3493},"rest":"https://alion.io/mcp/rest/get_company?id=3493"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveolia-field-service-representative-resident"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveolia-field-service-representative-resident"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveolia-field-service-representative-resident"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veolia-field-service-representative-resident\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveolia-field-service-representative-resident"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3718057}},{"tool":"search_jobs","arguments":{"company":"veolia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3718057},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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