{"id":2413319,"url":"https://alion.io/job/veolia-it-support-engineer-2","title":"IT Support Engineer","company":{"id":3493,"name":"Veolia","domain":"veolia.com","url":"https://alion.io/company/veolia-environnement-sa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":407,"ghost_share":0,"stale_share":0.98,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-05-28T03:26:22Z","employer_posted_date":"2026-05-28","last_verified_at":"2026-11-06T11:00:34Z","board_verified":true,"closed_at":null,"days_open":162,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":162},"description":"Veolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological\ntransformation with innovative water, waste, and energy solutions. In 2024, Veolia served\nmillions globally, driving sustainability with €44.69 billion in consolidated sales.\nLocation: Fanling\n Reporting to the IT Infrastructure Manager or Senior IT Support Engineer, assisting with day-to-day IT operations, system updates, and administration to support reliable IT service.\nSupport monitoring and maintenance of IT infrastructures, networks, servers, and cloud services.\nAssist in implementing and managing cybersecurity and data protection procedures under guidance.\nSupport incident response and security threat remediation under supervision.\nAssist with IT infrastructure projects and digital transformation initiatives.\nSupport vendor and stakeholder communication activities.\nFollow professional IT management practices and compliance rules.\nMaintain awareness of current IT infrastructure practices and emerging technologies.\n Degree or diploma in Information Technology, or relevant IT certifications (or currently pursuing).\n\n Requirements\nMinimum 2 years of experience in IT support or IT infrastructure (or recent graduate with relevant coursework).\nCloud knowledge and willingness to develop expertise.\nPreferred: CompTIA A+, Network+, or entry-level cloud certifications.\nHands-on experience or familiarity with TCP/IP networking, Windows AD, VMware, AWS, or similar technologies.\nAbility to develop and maintain technical documentation.\nGood communication skills and ability to work with team members.\nAbility to communicate in written and spoken English; Cantonese and Mandarin a plus.\nBenefit\nMedical and Hospitalization Insurance\nLife Insurance\nParental Leave\nVolunteer Leave\nExam Leave\nWe offer an attractive remuneration package to the right candidate. Interested parties are invited to submit their full resume, including current and expected salary, along with availability, via: (https://smrtr.io/z2M5X)\nFor more information about Veolia Hong Kong & Macau, please visit www.veolia.hk\nVeolia is an equal opportunity employer and welcomes applicants from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Veolia Group.\nAll personal data of unsuccessful applicants will be destroyed within 24 months from the date of application.\nAs an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.\nVeolia Hong Kong & Macau is an equal opportunity employer and welcomes applicants from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Veolia Group. All personal data of unsuccessful applicants will be destroyed within 24 months from the date of application.\nAs an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.\nVeolia Hong Kong & Macau is an equal opportunity employer and welcomes applicants from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Veolia Group. 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