{"id":1741251,"url":"https://alion.io/job/veolia-service-coordinator-7","title":"Service Coordinator","company":{"id":1775658,"name":"Veolia","domain":"veolia.co.uk","url":"https://alion.io/company/veolia-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sheffield, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":48000,"period":"year","method":"role_country_seniority_unknown","sample_n":334},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Google Docs","optional":false},{"name":"Google Sheets","optional":false},{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-11T18:26:25Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Ready to find the right role for you?\nSalary: £30,000.00 p/a plus a yearly bonus of up to 10% and Veolia benefits\nHours: 40 hours per week\nLocation: Sheffield\nSouth Yorkshire\nS4 7ZJ\nWhen you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.\nAs a Service Coordinator you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.\nWhat we can offer you;\n25 days of annual leave plus bank holidays\nAccess to our company/people’s pension scheme\nDiscounts on everything from groceries to well known retailers\nAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to\n24 hour access to a virtual GP, 365 days a year, for you and family members in your household\nOne paid days leave every year to volunteer and support your community \nOngoing training and development opportunities, allowing you to reach your full potential\nWhat you’ll be doing;\nMonitor daily service activity to ensure work is completed within agreed timescales and service level agreements.\nTrack live in-cab progress and identify delays, missed collections, incomplete work or other service issues.\nEscalate operational delays and performance issues to supervisors and management.\nReallocate tasks to available crews and resources when required, following operational instructions.\nMonitor the ECHO Maps tracking system and report unusual activity, tracking errors or other anomalies.\nRecord access issues, roadworks and missed collections, ensuring supporting photographs and information are saved correctly.\nMonitor ad hoc services, including bin deliveries, clinical collections and bulky waste collections.\nLiaise with relevant internal departments to support the delivery and completion of operational work.\nProduce accurate reports for supervisors covering missed collections, on-board system compliance and completed work.\nCheck that all service rounds have been correctly completed and closed when drivers debrief.\nMaintain accurate operational records and ensure service information is updated promptly.\nWhat we're looking for;\nExperience using live tracking, scheduling, workflow or fleet management systems.\nThe ability to monitor real-time operational activity and identify delays, exceptions and incomplete tasks.\nExperience allocating or reallocating work according to available crews, vehicles or other resources.\nExperience recording and managing operational data, including collections, deliveries and service completion.\nExperience producing reports using system data and presenting information in a clear, accurate format.\nCompetence using Google Workspace, particularly Google Sheets, Google Docs and Gmail.\nThe ability to accurately update records, maintain information and retrieve data when required.\nAn understanding of service level agreements, performance monitoring and operational compliance.\nExperience using mapping, vehicle-tracking or in-cab monitoring systems would be beneficial.\nPrevious experience in service coordination, logistics, fleet operations, waste management or a similar operational environment would be beneficial.\nWhat’s next?\nApply today, so we can make a difference for generations to come.\nWe're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.\nWe're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.\nWe're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.","description_format":"text","description_chars":4337,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T03:24:07Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.701,"p_room":0.9,"age_days":8,"expected_fill_days":14,"reasons":["conf:1","wave","win:mid","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/veolia-service-coordinator-7","json_url":"https://alion.io/job/veolia-service-coordinator-7.json","meta":{"generated_at":"2026-10-11T20:16:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8025,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1775658},"rest":"https://alion.io/mcp/rest/get_company?id=1775658"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveolia-service-coordinator-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveolia-service-coordinator-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveolia-service-coordinator-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veolia-service-coordinator-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveolia-service-coordinator-7"}]}