{"id":1507205,"url":"https://alion.io/job/veolia-service-delivery-manager-2","title":"Service Delivery Manager","company":{"id":1775658,"name":"Veolia","domain":"veolia.co.uk","url":"https://alion.io/company/veolia-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":20,"ghost_share":0,"stale_share":0.3,"repost_share":0.05,"time_to_fill_p50_days":19,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":321},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T00:35:17Z","board_verified":false,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Ready to find the right role for you?\nStreet Cleansing Service Delivery Manager\nSalary: £41,200 plus bonus scheme , use of company van, pension and other Veolia benefits\nLocation: Across our 4 Hammersmith & Fulham depots\nHours: Monday - Friday 40 hours (plus 1 in 7 weekends and public holidays)\nWhen you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.\nWe know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.\nWhat we can offer you;\n25 days of annual leave\n\nAccess to our company pension scheme\n\nDiscounts on everything from groceries to well known retailers\n\nAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to\n\nOne paid days leave every year to volunteer and support your community\n\nOngoing training and development opportunities, allowing you to reach your full potential\n\nWhat you'll be doing;\nEnsure all staff are aware of and strictly follow health and safety procedures at all times and carry out regular field inspections to ascertain safe working practices\n\nTo ensure that all resources are in a safe, clean and operable working condition; report and monitor any occurring issues/defects without delay and ensure all accidents are fully investigated\n\nUpdating and completion of events within the contract management information system (ECHO) to ensure all raised tasks/issues are dealt with in a timely manner in accordance with the required SLA.\n\nTo liaise with the Contract Management team, administrators and other Veolia departments in regard to service issues and take improvement action in any area requiring improvement.\n\nAssist in management and control of sickness and absence levels being responsible for taking improvement/remedial action.\n\nTo ensure that the fleet is kept clean. To investigate and report to Line Manager if accidents/damage takes place.\n\nTo make Management aware where additional training is required, and to recognise where Operatives could be given the opportunity to further their career within the company.\n\nSupport the achievement of performance indicators identified in Veolia’s strategic plan.\n\nAssist in budgets management relating to street service.\n\nWhat we're looking for;\nEssential:\nPeople management and team leader skills and experience\n\nHave a basic understanding of IT systems is essential\n\nKnowledge of Health and Safety\n\nCustomer oriented/service delivery focused\n\nDriving license\n\nWhat’s next?\nApply today, so we can make a difference for generations to come.\nWe're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.\nWe're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.\nWe're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.","description_format":"text","description_chars":3734,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Waste Management","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-09-30T06:24:57Z"},{"event":"close","at":"2026-10-19T23:32:53Z"},{"event":"reopen","at":"2026-10-20T13:40:15Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.699,"p_room":0.55,"age_days":27,"expected_fill_days":19,"reasons":["conf:53","win:tail","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/veolia-service-delivery-manager-2","json_url":"https://alion.io/job/veolia-service-delivery-manager-2.json","meta":{"generated_at":"2026-10-26T01:40:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2170,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1775658},"rest":"https://alion.io/mcp/rest/get_company?id=1775658"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveolia-service-delivery-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveolia-service-delivery-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveolia-service-delivery-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veolia-service-delivery-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveolia-service-delivery-manager-2"}]}