{"id":109661,"url":"https://alion.io/job/veradigm-systems-engineer","title":"Systems Engineer","company":{"id":3132,"name":"Veradigm","domain":"veradigm.com","url":"https://alion.io/company/allscripts","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-16T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-08-10T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-15T02:46:30Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"Key Responsibilities :\nWork in a 24×7 rotating-shift environment, including nights, weekends, and holidays, to support our IT infrastructure.\n\nBasic understanding of alert severity, escalation paths, response targets, shift handoffs, maintenance windows, and major-incident communications.\n\nReview infrastructure metrics, logs, and alerts for availability, performance, capacity, connectivity, service failures, and resource health.\n\nEnsure 99.99% or greater infrastructure availability through proactive monitoring, maintenance coordination, operational controls, and disciplined incident management.\n\nProvide Level 1 and Level 2 technical support for common software, operating system, account access, and connectivity issues.\n\nPerform first-level troubleshooting and approved basic remediation, such as service checks, connectivity tests, log review, process validation, and runbook-based restart or recovery steps.\n\nCreate and update incident or event tickets with accurate timestamps, affected services, symptoms, actions taken, evidence, ownership, and status.\n\nEscalate unresolved or high-impact events to the appropriate team within defined response targets.\n\nTrack open events and incidents through closure, follow up with resolver teams, validate service recovery, and confirm monitoring has returned to a normal state.\n\nRequired Qualifications\nTwo to four years of relevant experience in IT support, systems administration, Cloud administrations.\n\nFoundational understanding of server, storage, network, application, and cloud infrastructure.\n\nFundamental knowledge of Microsoft Azure and AWS cloud concepts, core services, identity and access, networking, storage, compute, monitoring, and security.\n\nFamiliarity with infrastructure monitoring dashboards, alerting tools, logs, service health, ticketing systems, runbooks, and basic event and incident management practices.\n\nBasic understanding of alert severity, escalation paths, response targets, shift handoffs, maintenance windows, and major-incident communications.\n\nBenefits\nVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.\nQuarterly Company-Wide Recharge Days\n\nFlexible Work Environment (Hybrid)\n\nPeer-based incentive “Cheer” awards\n\nTuition Reimbursement Program\n\nTo know more about the benefits and culture at Veradigm, please visit the links mentioned below: -\nhttps://veradigm.com/about-veradigm/careers/benefits/\nhttps://veradigm.com/about-veradigm/careers/culture/\n#LI-SL1 #LI-Hybrid\nVeradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.\nThank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!","description_format":"text","description_chars":2966,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EHR & Clinical Software","Practice Management Software","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-08-10T00:00:00Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.385,"p_room":0.36,"age_days":67,"expected_fill_days":42,"reasons":["conf:26","stale_co","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/veradigm-systems-engineer","json_url":"https://alion.io/job/veradigm-systems-engineer.json","meta":{"generated_at":"2026-10-16T15:29:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15271,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3132},"rest":"https://alion.io/mcp/rest/get_company?id=3132"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveradigm-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveradigm-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveradigm-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veradigm-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveradigm-systems-engineer"}]}