{"id":3265938,"url":"https://alion.io/job/veradigm-technical-writer-madcap-flare","title":"Technical Writer (Madcap Flare)","company":{"id":3132,"name":"Veradigm","domain":"veradigm.com","url":"https://alion.io/company/allscripts","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.444,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":25000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true},{"name":"Git","optional":true}],"status":"live","first_seen_at":"2026-10-26T09:16:52Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T04:45:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Key Responsibilities\nCreate, edit, and maintain clear, concise, and user-focused technical documentation, including:Online help systems\nUser guides\nRelease notes\nProcess documentation\nKnowledge base articles\nWorkflow documentation\n\nDevelop and publish structured online help content using MadCap Flare and related documentation tools.\nCollaborate with software engineers, product managers, QA teams, business analysts, and subject matter experts to gather and validate technical information.\nTranslate complex technical concepts and workflows into easy-to-understand content for technical and non-technical users.\nEnsure documentation quality, consistency, usability, and adherence to established style guides, templates, and documentation standards.\nManage documentation through the complete content lifecycle, including planning, drafting, reviews, revisions, approvals, publishing, and maintenance.\nMaintain and organize documentation repositories, content structures, reusable assets, and version-controlled documentation.\nUtilize Azure DevOps to track documentation tasks, sprint deliverables, defects, and release activities.\nUnderstand and document end-to-end application workflows, business processes, and system interactions beyond feature-level functionality.\nReview and update documentation to reflect software enhancements, product changes, bug fixes, and evolving business requirements.\nParticipate actively in Agile/Scrum ceremonies and align documentation deliverables with product release schedules.\nContribute to continuous improvement initiatives related to documentation processes, tooling, content strategy, and user experience.\nEffectively manage priorities, timelines, and multiple concurrent assignments while consistently meeting deadlines.\nRequired Qualifications & Skills\nBachelor’s degree in Technical Communication, English, Computer Science, Information Systems, Business, or a related field; equivalent professional experience may be considered.\n2-6 years of professional technical writing experience in a software development or technology-driven environment.\nProven experience creating clear, structured, and user-centric technical documentation.\nHands-on experience with MadCap Flare for developing and maintaining online help systems and documentation deliverables.\nStrong understanding of documentation best practices, information architecture, and content organization.\nExperience working in Agile/Scrum development environments.\nFamiliarity with Azure DevOps, Jira, Confluence, or similar collaboration and tracking tools.\nStrong written, verbal, and interpersonal communication skills.\nAbility to work independently with minimal supervision while managing multiple priorities.\nStrong analytical and problem-solving skills with attention to detail.\nExperience documenting:Software applications\nAPIs\nSystem workflows\nBusiness processes\nEnterprise applications\n\nBasic understanding of HTML, CSS, XML, Markdown, or structured authoring concepts is a plus.\nExperience with version control systems such as TFS/Git is an added advantage.\nExposure to Materials Management, Supply Chain, ERP, or Healthcare systems is preferred.\nBenefits\nVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.\nQuarterly Company-Wide Recharge Days\n\nFlexible Work Environment (Hybrid)\n\nPeer-based incentive “Cheer” awards\n\nTuition Reimbursement Program\n\nTo know more about the benefits and culture at Veradigm, please visit the links mentioned below: -\nhttps://veradigm.com/about-veradigm/careers/benefits/\nhttps://veradigm.com/about-veradigm/careers/culture/\n#LI-SL1 #LI-Hybrid\nVeradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.\nThank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!","description_format":"text","description_chars":4089,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EHR & Clinical Software","Practice Management Software","Revenue Cycle & Medical Billing","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-10-26T09:16:52Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":46,"reasons":["conf:1","velocity","win:early","comp:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/veradigm-technical-writer-madcap-flare","json_url":"https://alion.io/job/veradigm-technical-writer-madcap-flare.json","meta":{"generated_at":"2026-10-30T06:35:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9186,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3132},"rest":"https://alion.io/mcp/rest/get_company?id=3132"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveradigm-technical-writer-madcap-flare"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveradigm-technical-writer-madcap-flare"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveradigm-technical-writer-madcap-flare"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veradigm-technical-writer-madcap-flare\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveradigm-technical-writer-madcap-flare"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3265938}},{"tool":"search_jobs","arguments":{"company":"veradigm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3265938},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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