{"id":2792293,"url":"https://alion.io/job/veralto-service-renewal-representative","title":"Service Renewal Representative","company":{"id":4912,"name":"Veralto","domain":"veralto.com","url":"https://alion.io/company/veralto","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":15,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Loveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-30T15:11:56Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Imagine yourself…\nDoing meaningful work that makes an everyday impact on the world around you. \nGrowing your expertise and expanding your skillset with every project. \nOwning your ambition and fueling your career growth. \nAt Hach (www.hach.com), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.\nAs part of our team and the broader Veralto network, you’ll be part of a unique work environment where purpose meets possibility: where you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs, and where you’ll have opportunities to foster your professional development and fuel your career growth.\nMotivated by the highest possible stakes in climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us\nWe offer:\nProfessional onboarding and training options\nPowerful team looking forward to working with you\nCareer coaching and development opportunities\nHealth benefits and 401k plan\nReporting to the Service Contracts Manager, the Service Renewal Representative is responsible for selling or renewing the company’s products, systems and/or services via telephone or electronic means to customers in assigned territory, industry or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities.\nThis position is part of a larger collaborative sales team located in Loveland, Colorado, and will be hybrid (3 times a week in the office).\nIn this role, a typical day will look like:\nProactively engaging with customers to quote, negotiate, and secure annual Service Partnership renewals\nDeveloping and maintaining strong relationships with existing customers to drive retention and loyalty\nIdentifying upselling opportunities to expand service offerings and increase revenue\nCollaborating with account owners and cross-functional teams to ensure on-time renewals, minimizing or eliminating churn\nUtilizing CRM & ERP systems to accurately manage customer interactions and track progress, while maintaining high standards of data integrity\nProviding exceptional customer service and support to address inquiries, resolve issues, and exceed customer expectations\nManaging large, specialty contracts across North America, including quoting, customer follow-ups, changes and updates, and coordinating with internal teams to ensure effective execution of services.\nServing as a point of contact for specialty contracts for both internal groups and external customers.\nThe essential requirements of the job include:\nHigh School Diploma is required. Bachelor’s degree in Business, Marketing, or a related field is preferred.\n2 years of sales/retention or tele-sales experience, selling products or services in a business-to-business environment.\nExperience with outbound calls.\nStrong working knowledge of Salesforce, Oracle, and Microsoft Office preferred.\nHach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™-and building rewarding careers along the way.\nFor Colorado roles only: We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.\nUS ONLY:\nThe below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.\nThe compensation range for this role is $25.00 - $28.00 USD per hour. This job is also eligible for Bonus Pay.We offer a comprehensive package of benefits including paid time off, medical/dental/visioninsurance and 401(k) to eligible employees.\nNote: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.\nUS residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.\nVeralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.\nThe EEO posters are available here.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at  to request accommodation.\nUnsolicited Assistance\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. 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