{"id":1925103,"url":"https://alion.io/job/veranda-resorts-porterdriver","title":"Porter/Driver","company":{"id":3867186,"name":"Veranda Resorts","domain":"veranda-resorts.com","url":"https://alion.io/company/veranda-resorts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cascavelle, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":18000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5064},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-17T00:00:00Z","board_verified":false,"closed_at":null,"days_open":27,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":27},"description":"About the RoleVeranda Tamarin is looking for a reliable, service-oriented and professional Porter / Driver to join our Front Office team.\nThe role combines guest service, luggage handling and transportation duties, ensuring that our guests receive a smooth, welcoming and efficient experience from arrival through departure.\n\nKey ResponsibilitiesCollect and handle guests' luggage upon arrival and departure.\nEnsure luggage is properly tagged, identified and delivered to the appropriate rooms or departure areas.\nDeliver incoming and outgoing messages and parcels to guests promptly.\nProvide efficient car and shuttle services for guests.\nDrop off and pick up guests as required.\nAssist with luggage transportation using the hotel's club car when necessary.\nProvide cold towel and welcome cocktail service upon guest arrival.\nMaintain good knowledge of the geography and key destinations of Mauritius.\nPromote and upsell outings and excursions to guests.\nFollow up on taxi-service vouchers.\nEnsure hotel vehicles are properly parked, maintained and kept in good running condition.\nReport any luggage damage or breakage to the supervisor.\nEnsure appropriate handling and swapping of master keys in accordance with procedures.\nCollect postcards from the letter box and forward them to Reception for postage.\nMaintain proper records of cold towel distribution.\nCommunicate guest messages to the Telephone Operator when required.\nParticipate in training and comply with established SOPs.\nUse materials and resources efficiently to minimise costs.\nContribute to the hotel's sustainability commitments and practices.\n\nCandidate ProfileQualifications\nTheoretical knowledge up to Form III and/or relevant professional experience.\nValid driving licence is required.\n\nExperience\nMinimum 3 years' experience in the hospitality industry.\nPrevious experience in a porter, bellman, driver or Front Office role would be an advantage.\n\nSkills & Competencies\nFluent in English and French.\nExcellent customer service and communication skills.\nProfessional, courteous and guest-focused attitude.\nGood knowledge of Mauritius and its main destinations.\nSafe and responsible driving skills.\nGood physical fitness and ability to handle luggage.\nReliable, organised and able to work as part of a team.\nFlexible and comfortable working in a dynamic hotel environment.\n\nJoin Our TeamIf you are passionate about hospitality, enjoy interacting with guests and take pride in delivering excellent service, we invite you to join the Veranda Tamarin 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