# Client Services Representative

About Us:Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team! Summary:The Client Services Representative will assist our clients with questions, concerns, and educate them on Verified First’s products and services. The successful person in this role will encourage a direct and positive relationship between Verified First and our clients. How our Client Services Representative spends their time: Provide world-class service for client inquiries via email, phone, or chat in a professional and empathetic manner; Meet the goals of the Client Service team around response times and resolution times for client cases; Educate clients on searches, forms needed for searches, and the adverse action process; Assist clients with creating new user accounts, processing orders, and training clients on how to use the background screening application; Train new clients on the billing pro

- **Id**: 4298629
- **Url**: <https://alion.io/job/verified-first-client-services-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: inferred
- **Hiring countries**: PH
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T23:16:07Z
- **Last verified at**: 2026-11-13T23:16:07Z
- **Board verified**: no
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3359
- **Description truncated**: no
- **Benefits**: Equity
- **Relocation offered**: no

## Company

- **Id**: 179698
- **Name**: Verified First
- **Domain**: verifiedfirst.com
- **Url**: <https://alion.io/company/verified-first>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Technologies

- **Microsoft Office** — Optional: yes
- **Salesforce** — Optional: yes

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-11-14T02:28:15Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 1; Filings 12m: 1

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 33
- **Reasons**: seen:0, win:early
- **Computed at**: 2026-11-14T04:22:31Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.