{"id":1250530,"url":"https://alion.io/job/verifone-senior-key-account-manager","title":"Senior Key Account Manager","company":{"id":445895,"name":"Verifone","domain":"verifone.com","url":"https://alion.io/company/verifone-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-25T16:04:03Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-19T23:27:08Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Why Verifone\nFor more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.\nVerifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.\nVerifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. Currently, we do allow a hybrid work schedule but we regularly revisit our attendance policy.\nWhat's Exciting About The Role\nTo ensure the long-term stability and growth of strategically important international customer relationships, we are hiring a Senior Key Account Manager. Reporting to and working closely with the current Global Account Manager, you will support the operational and strategic management of key accounts, ensuring continuity of customer relationships to assume full account responsibility over time.\nThis role sits within our DACH sales organization led by our Head of DACH, which is responsible forour SMB, Enterprise, Partner, and eCommerce/mCommercesegments across Germany, Austria, and Switzerland.\nKey Responsibilities:\nFull coverage and involvement in the Global Account Manager's day-to-day business \nBuilding in-depth accounts knowledge (contractual status, contacts, commercial history, open topics) to ensure seamless handover \nMaintaining the customer relationships with key contacts at the international companies on an operational and tactical level \nCoordinating internal interfaces (Product, Compliance, legal, Onboarding, Helpdesk, IT) to ensure smooth service delivery \nContributing to forecasting, pipeline maintenance in Salesforce, and account reporting \nPreparing for and participating in business reviews and escalation calls \nSupporting contract negotiations and commercial proposals in coordination with the Global Account Manager \nSkills and Experience We Desire\nFluency in both German and English, with the ability to communicate effectively in both languages\nExtensive experience within the payments industry, with strong expertise in payment gateways, acquiring services, and payment terminal solutions.\nProven track record in Key Account Management or Relationship Management, ideally within the payments, financial services, or retail sectors.\nExperience managing complex international customer organizations, including global and multi-market enterprise accounts.\nProficiency in Salesforce and/or comparable CRM platforms, with a disciplined approach to account and pipeline management.\nExcellent communication, stakeholder management, and negotiation skills, with the ability to engage and influence senior decision-makers.\nHighly organized and self-motivated, with a structured working style, strong attention to detail, and the reliability to ensure seamless customer support and business continuity when acting as a backup.\nKey Success Criteria\nDevelop a strong understanding of the assigned key accounts and actively manage them in close partnership with the Global Account Manager.\nAchieve full capability for the assigned accounts by the end of the onboarding period, ensuring seamless customer support and continuity.\nEstablish and maintain effective working relationships with all relevant internal stakeholders across Verifone supporting the customer portfolio.\nBuild trusted relationships with key customer stakeholders across commercial, operational, and executive levels.\nConsistently deliver a high standard of customer service, reflected in positive feedback from customer contacts and stakeholders.\nContribute actively to revenue growth opportunities through accurate pipeline management, forecasting, and account planning.\nDemonstrate increasing ownership of account activities and readiness to assume broader account responsibilities over time.\nOur Commitment\nVerifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.","description_format":"text","description_chars":5221,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Hybrid work"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Manufacturing","Natural Language Processing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-25T18:19:51Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.889,"p_room":0.9,"age_days":23,"expected_fill_days":56,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/verifone-senior-key-account-manager","json_url":"https://alion.io/job/verifone-senior-key-account-manager.json","meta":{"generated_at":"2026-10-20T01:37:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2005,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":445895},"rest":"https://alion.io/mcp/rest/get_company?id=445895"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fverifone-senior-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fverifone-senior-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fverifone-senior-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/verifone-senior-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fverifone-senior-key-account-manager"}]}