{"id":3983829,"url":"https://alion.io/job/verint-solution-consultant-wfm","title":"Solution Consultant WFM","company":{"id":34925,"name":"Verint","domain":"verint.com","url":"https://alion.io/company/verint","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T18:19:49Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-15T06:24:33Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.\nOverview of Job Function:\nThe Presales Solution Consultant is a subject matter expert in WFM, CX, AI, and Customer Experience software. In this role the Solution Consultant will run the sales engagement through the presales process which includes: providing technical expertise, deliver product demonstrations for customers, partners, and prospects during sales engagements, lead customer discovery sessions, respond to bids, RFPs/RFIs, deliver POCs, build and deliver compelling business case that is aligned to customer’s use case order to drive license revenue and customer success. Partner with customers to help consult and define their key goals.\nPrimary Objective: The Presales Solution Consultant is responsible for supporting the sales team both in Verint and Verint’s partners in meeting software and SaaS revenue targets through executing a business-driven sales methodology that links our solutions with prospect business drivers.\nPrincipal Duties and Essential Responsibilities:\nExecute the Company’s sales strategies and support achievement of established sales quota. Sales quota will be based on assigned practice quota as well as national targets.\nThrough a consultative approach use industry knowledge and best practices, coupled with knowledge of how Verint’s solutions can drive improvement to secure new business and differentiate us from our competition.\nWork in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities.\nExecute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops and review meetings with customers that lead to an on-going knowledge gathering exercise with the ultimate aim of securing additional business within the customer base or to acquire new prospects.\nDeliver compelling customer demonstrations that showcase the capabilities of the solutions and areas of greatest value and ROI based on specific customer requirements and needs.\nGenerating detailed business reports and action plans identifying areas of strengths and weaknesses within the customers/prospects operational and business processes clearly identifying where Verint can offer operational excellence and bring clear business advantage.\nCollaborate with the customer/prospect and sales team to develop the appropriate solution bill of material to drive customer satisfaction and value.\nWork collaboratively on cross functional teams to continually provide feedback on ways Verint can improve product functionality, consulting services, training offerings and sales collateral, demo content and messaging.\nWhere required, provide continuity through the hand off phase to services to ensure the customer’s expectations are met.\nServe as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to our Verint Solutions.\nMinimum Requirements:\nBachelor’s Degree in Business Administration or equivalent work experience, having been a part of a business consultancy team within a management consulting solution provider.\n5+ years of experience in a consulting or presales role with a successful track record in the complex pre-sales process, preferably in enterprise software solution selling.\nExcellent communication skills to effectively present to a wide range of audiences, including an ability to communicate business and technical concepts clearly, effectively and convincingly through presentations and demos.\nAbility to demonstrate software to executive audiences.\nAbility to create a compelling, value-based presentations.\nAbility to interpret critical business challenges and translate to optimal business process recommendations - multi-level and organizational opportunities.\nDemonstrated history of working with customers and collaborating with extended sales teams to help complete a complex product sale.\nAbility to grasp and describe technology concepts using terminology that an operations person or executive can understand.\nBe able to articulate proposals and return on investment to operations management buyers.\nSelf-motivated and a team player.\nAbility to manage multiple projects and tasks to completion with minimal supervision.\nMust possess a creative, energetic and enthusiastic presentation style.\nMust possess strong listening skills.\nDemonstrated highly developed project management and organizational skills.\nAbility and proven experience interfacing with all levels of management.\nTravel expectations are 50-60%.\nSuccessful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations\nThe ability to obtain the necessary credit line required to 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