{"id":3460896,"url":"https://alion.io/job/verisign-senior-observability-engineer","title":"Senior Observability Engineer","company":{"id":1753436,"name":"VERISIGN","domain":"verisign.com","url":"https://alion.io/company/verisign-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":164300,"max":222300,"currency":"USD","period":"year","gross":null,"usd_annual":222300},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"Apache Kafka","optional":false},{"name":"CI/CD","optional":false},{"name":"DNS","optional":false},{"name":"Grafana","optional":false},{"name":"Nagios","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"SRE","optional":false},{"name":"Docker","optional":true},{"name":"FinOps","optional":true},{"name":"Incident Management","optional":true},{"name":"Jira","optional":true},{"name":"Kubernetes","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-29T12:33:07Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T19:27:53Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services. \nWe are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet. We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.\nVerisign is seeking a Senior Observability Engineer to design and advance observability capability that transforms operational data into actionable insight. This role will create unified, “single pane of glass” experiences that enables executive decision makers, technology leaders, and application teams to understand system health, service performance, customer impact, and operational risks.\nThe ideal candidate combines deep observability engineering expertise with strong data-analysis and communication skills. They will establish application Service Level Indicators (SLIs), Service Level Objectives (SLOs), dashboards, and analytical models that connect technical performance to business outcomes.\nThis position is part of a highly skilled engineering and infrastructure team responsible for the design, administration, security, and operation of Verisign’s Architecture & Infrastructure Services (AIS) Team. The position exists to strengthen our operational insights and enable key decision making through analytics. The role requires deep observability expertise combined with strong technical leadership. This individual will focus on improving observability, inherently improving system availability, reliability, and/or scalability of our shared services infrastructure.\nThe ideal candidate is outcome driven, leads across the stack, navigates the gap between engineering and executive layer, and can context switch seamlessly between executive presentation and all aspects of constructing concise dashboards.\nResponsibilities:\nObservability and Executive Dashboards:\nDesign and maintain unified observability dashboards that consolidates metrics, logs, traces, events, and application/system data with the purview of Architecture and Infrastructure environments\nDevelop executive-level views of service health, availability, performance, customer impact, operational risk, and capacity trends\nTranslate complex technical data into clear insights that support prioritization, risk management, and operational decisions\nDefine dashboard standards that provide consistent terminology, visualizations, service hierarchies, and health indicators\nEnsure dashboards emphasize actionable signals and trends rather than simply displaying large volumes of telemetry\nSLO and SLI Engineering:\nPartner with application owners, product teams, and business stakeholders to define meaningful SLIs and SLOs\nEstablish indicators for availability, latency, throughput, error rates, data quality, user experience, and critical business transactions\nDevelop error-budget policies and reporting that help teams balance reliability, risk, and delivery speed\nStandardize SLO definitions, measurement methods, ownership, and governance across applications\nAutomate the collection, calculation, visualization, and reporting of SLO performance\nIdentify services that lack adequate monitoring or reliability targets and develop plans to close those gaps\nData Analysis and Operational Intelligence:\nAnalyze observability data to identify performance degradation, reliability risks, recurring incidents, capacity constraints, and emerging trends\nCorrelate technical telemetry with customer experience and business outcomes\nDevelop health scores, trend analyses, anomaly detection, and predictive indicators.\nPerform deep-dive analysis to determine the root causes and broader patterns behind incidents and service degradation\nProduce concise operational insights and recommendations for executive and technical audiences\nMeasure the effectiveness of observability investments using outcomes such as reduced detection time, faster recovery, fewer recurring incidents, and improved SLO attainment\nLeadership:\nServe as a senior technical authority for observability, monitoring, and reliability measurement\nDevelop observability strategies, standards, roadmaps, and adoption models.\nWork with executives, architects, application teams, site reliability engineers, security teams, and operations leaders\nCoach engineering teams on instrumentation, dashboard design, SLO development, and data-driven problem-solving\nLead technical evaluations and make recommendations regarding observability platforms and capabilities\nPromote a culture in which operational decisions are based on measurable service performance and customer impact\nRequirements:\nBachelor’s degree in Computer Science, Engineering, or equivalent work experience\n10+ years of experience in observability engineering in observability engineering, site reliability engineering, platform engineering, production operations, or a related discipline\nHands-on experience with enterprise observability platforms such as Splunk, Grafana, Prometheus, ELK, Nagios, Kafka, or comparable technologies\nDemonstrated experience defining and implementing application SLIs, SLOs, error budgets, and service-health measurements\nStrong experience analyzing metrics, logs, traces, events, and application-performance data\nExperience designing dashboards for both technical teams and executive decision makers\nStrong understanding of distributed systems, cloud platforms, microservices, containers, APIs, and application dependencies\nExperience with telemetry instrumentation and standards\nProficiency with data-querying or analytical languages\nExperience automating observability configurations through APIs, scripting, infrastructure as code, or CI/CD pipelines\nStrong analytical, problem-solving, visualization, and communication skills\nAbility to translate technical findings into business impact, risk, and recommended action\nPreferred Qualifications:\nExperience establishing or modernizing an enterprise-wide observability program\nExperience integrating observability data with Jira, ServiceNow, or similar operational platforms\nFamiliarity with reliability engineering, incident management, capacity planning, and FinOps practices\nExperience developing service maps, application health scores, executive scorecards, or predictive operational analytics\nKnowledge of statistical analysis and anomaly detection\nExpertise operating and troubleshooting container platforms (Kubernetes, Docker)\nRelevant cloud, observability, SRE, data analytics, or platform-engineering certifications\nThis position is based in our Reston, VA office and offers a hybrid work schedule.\nThe pay range is $164,300 - $222,300.\nThe anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.\nVerisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.\nAdditional Information:\nOur Careers Page\nOur Benefits Summary\nVerisign in the Community\nOur EEO Statement\nOur Privacy Notice for Job Applicants/Candidates\nReasonable Accommodations\nStaffing agency policy: No fees will be paid for unsolicited resumes submitted to Verisign or our employees by third parties.","description_format":"text","description_chars":7807,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Services","Domain Registrars & Registries","DNS Services"],"lifecycle":[{"event":"open","at":"2026-10-29T13:50:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 15 · green card filings: 2","filings_12m":15,"filings_prev_12m":18,"green_card_filings_12m":2,"median_offered_wage_usd":163382,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":14}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":66,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":222300,"is_top_pay":true},"html_url":"https://alion.io/job/verisign-senior-observability-engineer","json_url":"https://alion.io/job/verisign-senior-observability-engineer.json","meta":{"generated_at":"2026-11-02T20:42:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28950,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1753436},"rest":"https://alion.io/mcp/rest/get_company?id=1753436"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fverisign-senior-observability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fverisign-senior-observability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fverisign-senior-observability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/verisign-senior-observability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fverisign-senior-observability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3460896}},{"tool":"search_jobs","arguments":{"company":"verisign.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3460896},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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