Senior Account Manager

This is a senior, commercially focused account management role, designed for an experienced sales professional who thrives on hitting targets, building pipeline, and expanding complex accounts. You will act as a trusted partner to senior client stakeholders, combining structured, consultative selling with pace, persistence, and clear commercial ownership.

You will be accountable for renewals, expansion revenue, and long-term account growth, with the autonomy to run your portfolio like a business and with the support of strong data, product, and client success teams.

Role Focus

As a Senior Account Manager, you will:

• Own a defined portfolio with clear responsibility for revenue, retention, and expansion
• Build and execute structured account plans that support multi-year client growth
• Proactively identify, qualify, and convert upsell and cross-sell opportunities across Maplecroft’s data, platform, and advisory solutions
• Lead client relationships, engaging stakeholders from all levels up to C-suite
• Operate with urgency, discipline, and accountability, maintaining a strong pipeline and accurate forecasts
• Represent Maplecroft confidently in executive meetings, client offices, and industry forums

Commercial & Revenue Ownership

• Deliver against individual revenue and growth targets across renewals and expansion
• Build and maintain a healthy pipeline, with accurate forecasting and activity tracking in Salesforce
• Identify whitespace within accounts and translate client challenges into scalable commercial solutions
• Play an active role in evolving how we work and engage clients, contributing to innovative solutions and product development as the business scales

Strategic Account Management

• Develop and maintain account strategies and growth plans aligned to client priorities
• Manage complex buying environments involving multiple stakeholders and long sales cycles
• Strengthen relationships at senior and executive level to support long-term partnerships

Consultative Selling & Value Creation

• Lead structured discovery and value-based sales conversations
• Position Maplecroft as a strategic partner rather than a reactive service provider
• Support adoption and value realisation in partnership with Client Success, while retaining commercial ownership

Internal Leadership & Market Insight

• Orchestrate internal teams (Sales, Client Success, Consulting, Product, Data) to deliver high-impact outcomes
• Monitor market activity and global trends, sharing insights to inform sales and product strategy
• Champion and participate in team-wide cross-sell initiatives and contribute to continuous improvement in our commercial approach

What Success Looks Like

• Consistent achievement (or overachievement) of revenue and portfolio growth targets
• Expansion of client relationships across multiple products, regions, or use cases
• Strong executive relationships and clearly articulated multi-year account plans
• High-quality pipeline management with reliable forecasting

• Proven success managing and growing complex B2B accounts in SaaS, data, or insight-led businesses
• Demonstrated ability to drive expansion revenue through structured, consultative selling
• Strong commercial acumen and confidence operating with full ownership of outcomes
• Experience engaging and influencing senior stakeholders
• Highly proactive, organised, and resilient, with a strong bias toward action
• Comfortable working autonomously while collaborating effectively across teams
• CRM-driven, with strong pipeline and forecasting discipline
• Interest in global risk, sustainability, geopolitical, or macroeconomic topics advantageous
• Additional European language skills (French, German, Spanish, Italian) a strong plus

Who Will Thrive Here

This role will suit someone who:

• Has substantial experience in account management
• Enjoys growing portfolios, not just maintaining relationships
• Brings structure, urgency, and persistence to their sales approach
• Is motivated by targets and measurable impact
• Takes pride in owning outcomes and building long-term client value