{"id":764794,"url":"https://alion.io/job/verista-6516-lab-it-support-specialist-is-engineer","title":"6516 - Lab IT Support Specialist / IS Engineer","company":{"id":685429,"name":"Verista","domain":"verista.com","url":"https://alion.io/company/verista-2","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":73920,"max":104439,"currency":"USD","period":"year","gross":null,"usd_annual":104439},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-08T20:59:52Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-09-25T03:23:31Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Description\nVerista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.\nOur ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.\nCompany Culture Guidelines & Values:\nWe empower and support our colleagues\nWe commit to client success at every turn\nWe have the courage to do the right thing\nWe encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.\nWe constantly acquire new skills and learn from our experiences to enhance our collective expertise\nValidation Engineer Responsibilities:\nSupport day-to-day operation of laboratory and quality systems, instrument workstations, and associated technologies, including configuration, troubleshooting, and maintenance of laboratory computers, software, peripherals, and connectivity\nCoordinate software installations, upgrades, patches, and controlled configuration changes, partnering with laboratory users and support teams to resolve incidents and minimize operational disruption\nMaintain accurate technical documentation and contribute to hardware and software lifecycle planning\nSupport deployment of new laboratory instruments, applications, and computerized systems, including workstation builds, system configuration, and domain or network migrations\nCoordinate vendor installation, upgrade, and implementation activities, contributing to implementation planning, test preparation, cutover, deployment, and hypercare support, and document technical dependencies, issues, and risks for escalation\nSupport computer system validation and computer software assurance activities throughout the system lifecycle, contributing technical input to impact assessments, risk assessments, change controls, validation plans, and test scripts\nExecute or support qualification and testing activities, collecting complete, attributable technical evidence, and support deviation investigation, discrepancy resolution, periodic review, and audit or inspection readiness within applicable GxP, data integrity, and security requirements\nCoordinate with infrastructure and cybersecurity teams on endpoint management, access, network, server, backup, and recovery dependencies, supporting vulnerability remediation, patching, and approved security controls for regulated systems\nAssist with backup, restoration, disaster recovery, and business continuity planning and testing, and escalate infrastructure or cybersecurity risks affecting system availability, compliance, or validated state\nSupport assigned technical activities across projects, tracking actions and deliverables and providing status updates, while participating in cross-functional working sessions and identifying process improvement opportunities\nJob Requirements:\nBachelor's Degree in Information Technology, Engineering, Life Sciences, or a related field\n3+ years of experience supporting laboratory, manufacturing, quality, or other regulated computerized systems\nExperience working in a GxP-regulated pharmaceutical, biotechnology, medical device, or comparable environment\nHands-on experience with LIMS, Veeva, chromatography data systems, instrument software, or other laboratory informatics platforms\nWorking knowledge of computer system validation, qualification, change control, and controlled documentation practices\nStrong technical troubleshooting, root-cause analysis, and written communication skills, with the ability to work independently and manage competing priorities\nKnowledge of GAMP 5, 21 CFR Part 11, data integrity principles, and risk-based validation or CSA methods\nExperience with Windows administration, Active Directory, endpoint management, server dependencies, networking, and backup or recovery solutions (Preferred)\nExperience supporting system migrations, hardware refreshes, vendor-led implementations, or cybersecurity remediation in regulated environments (Preferred)\nExperience authoring or reviewing validation and technical lifecycle documentation (Preferred)\n For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.\n*Verista is an equal opportunity employer.\nNational (US) Range\n$73,920—$104,439 USD\nBenefits\nWhy Choose Verista?\nHigh growth potential and fast-paced organization with a people-focused culture\nCompetitive pay plus performance-based incentive programs\nCompany-paid Life, Short-Term, and Long-Term Disability Insurance.\nMedical, Dental & Vision insurances\nFSA, DCARE, Commuter Benefits\nSupplemental Life, Hospital, Critical Illness and Legal Insurance\nHealth Savings Account\n401(k) Retirement Plan (Employer Matching benefit)\nPaid Time Off (Rollover Option) and Holidays\nAs Needed Sick Time\nTuition Reimbursement\nTeam Social Activities (We have fun!)\nEmployee Recognition\nEmployee Referral Program\nPaid Parental Leave and Bereavement\nVerista collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant, see the privacy notice for further details. \nFor more information about our company, please visit us at Verista.com","description_format":"text","description_chars":6008,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Health Care","Professional Services","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-11T19:41:25Z"}],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.557,"p_room":0.9,"age_days":15,"expected_fill_days":35,"reasons":["conf:0","stale_co","velocity","win:mid"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":104439,"is_top_pay":false},"html_url":"https://alion.io/job/verista-6516-lab-it-support-specialist-is-engineer","json_url":"https://alion.io/job/verista-6516-lab-it-support-specialist-is-engineer.json","meta":{"generated_at":"2026-09-25T04:07:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4471,"day_limit":5000,"remaining_today":529,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}