{"id":4319453,"url":"https://alion.io/job/verista-client-partner","title":"Client Partner","company":{"id":685429,"name":"Verista","domain":"verista.com","url":"https://alion.io/company/verista","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":17,"ghost_share":0,"stale_share":0.941,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fishers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-14T14:05:20Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T18:39:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nVerista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.\nOur ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.\nCompany Culture Guidelines & Values:\nWe empower and support our colleagues\nWe commit to client success at every turn\nWe have the courage to do the right thing\nWe encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.\nWe constantly acquire new skills and learn from our experiences to enhance our collective expertise\nThe Client Partner role is responsible for both direct client contract value retention as well as growth through contract expansion and the introduction of new products and services solely or through a delivery manager and supporting service delivery team.The responsibility of the role is typically focused on large, multi-site strategic accounts and high upside smaller accounts while supporting upstart, new logo sales accounts. This position is responsible for driving new business within an account base, with defined objectives for account growth, margin.\nThe primary areas of focus for this role include client satisfaction, revenue growth, account level oversight of delivery managers and onsite teams specific to service delivery, management of current and new business operations, business development for new and existing clients with the overall goal to lead your team to growth and achievement of the executive leadership’s goals and vision.\nThe account base may include but is not limited to the following employee roles: delivery managers, business unit managers, account managers, project managers, project engineers, automation engineers and validation engineers. The role is expected to guide each unit and all employees to drive solutions and decisions based on Verista mission, vision, and values. The Client Partner is a cross functional leader that must work with the Service Line Team and Executive Leadership Team to develop and ensure quality execution of engineering services and new business opportunities.\n The position is to set an example of Verista Culture of hard work, positive attitude, commitment to satisfy the customer, and strong interpersonal skills. \nPrimary Duties/Job Responsibilities:\nResponsible for creating and directing strategy for large or growing accounts including driving and coordinating selling and relationship activities\nResponsible for detailed understanding of large, global account client business strategy, drivers, goals and initiatives and translating these into Verista selling opportunities:\nAccount management with outcome of increased customer satisfaction and increase in retention & account growth\nGrowth goal responsibility aligned to specific account baseProficient in strategic account management & planning\n\nManage forecast accuracy on a monthly/quarterly/annual basis \nPartner with Service Lines to implement and track strategies that ensure delivery teams meet and exceed sales, utilization, and growth goals\nEnsure all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives.\nNew Business Development:\nVerista is positioned well to grow our business and the Client Partner has primary responsibility in this area including the startup of new accounts or new areas so Verista maintain and improve upon our great name and reputation.\nBe open and supportive of resource transfers to and from your business unit to support overall company growth.\nAssume the role of Primary Contact for Client Manager and Partner levels (C-level) with the following responsibilities:\nStrengthen existing relationships with clients.\nEstablish new client relationships within existing client area.\nEnsure quality of work from the delivery team remains high.Manage proposal development and volume to keep your team at acceptable utilization levels.\n\nIn collaboration with the Service Line Management, drive 95% utilization levels for your entire group including new and transferred resources.\nManage all active and open purchase orders and ensure that units remain funded at all times. \nVerify all Service Line Directors are updating resourcing plans and seeking funding prior to full expenditure of existing funding.\nEnsure your account personnel are only working on funded projects\nActively manage and document new and existing client opportunities including overall total revenue, forecasts, and resource planning strategies.\nRegularly (monthly) visit existing clients and target clients to maintain a presence, obtain feedback, ensure quality, and realize new growth opportunities.\nSales responsibilities:\nResponsibility for hitting Sales Quota for growth at assigned Accounts in conjunction with Service Line Director/Senior & Delivery Manager\nManage Salesforce Leads/Opportunities/Bookings with support of Service Line / Senior /Delivery Manager\nMaintain sufficient pipeline total and weighted to achieve results (generally total pipeline should be 2-3x the sales required)\nSupport Verista growth goals at each existing account. Generally, 20% but could be significantly higher or lower depending on account\nOwnership of Strategic Account Management Plans in assigned Accounts in direct collaboration with the Service Line / Senior /Delivery Manager\nResourcing responsibilities:\nWorking closely with other Directors and VP on a weekly basis to identify resource needs and gaps and assigning best resource\nCommunication with HR Manager and Recruiter about resource needs including skillset required and timing\nIf necessary, interviewing prospective candidates and making recommendations to VP/COO\nWork closely with Sales to make sure we have resourcing in place for potential new/solid opportunities\nWork with sales to close identified opportunities and develop account management strategies at new accounts (<12 months)\nManage travel expectations for employees travelling over 50% for over three months\nProvide regular updates to the Executive Leadership on resourcing projections, sales, and metrics\nDevelop strategic partnerships and help develop new accounts, as necessary\nRaise awareness within leadership team of those who are unbillable, or who will become unbillable or whose contract ends in less than 3 months\nActively seek and communicate customer feedback - key strengths and improvement areas\nManage team resourcing and outlook to ensure effective and appropriate staffing levels. Clearly and effectively communicate staffing needs (positive or negative) in a timely manner to allow for effective sales\nProvide leadership within your group to improve the following areas:\nWork with Executive Leadership Team to set goals and expectations for his or her group\nDefine clear, measurable goals and expectations within your employees’ performance management plans, including working with management to define career paths for supervisory and technical growth opportunities in your team\nPromote team concept within own group first, but also within other Service Line groups\nAttend quarterly service line meetings with Team Building activities\nChallenge employees to do their best. Have high expectations!\nHold employees accountable who do not meet expectations and provide feedback appropriately\nMotivate team members to perform at a high level\nDevelop and build a team environment with high morale and positive corporate culture\nManage and develop strategy for engineering processes, procedures, and training\nFocus upon ensuring standards and consistency with each and every employee and client. Verista must focus on providing a consistent, quality service regardless of the client, employee, or their processes\nIdentify mentors and support mentoring program\nBe open to take on and develop new talent\nKeep entire team up to date on procedures and training while maintaining billable targets\nBe aware of training needs and/or desires for your team and make sure those needs are presented to the Director Quality & Training & respective Service Line Director\nEnsure you communicate any feedback or concerns to your manager AND your sub-team representatives\nProvide input on marketing, website, and strategies -VP to identify periods and tasks required\nParticipate as a member of the Lead Team\nPerform other duties as assigned\nQualifications:\nThis position requires a minimum of a bachelor’s degree in an Engineering or Scientific degree, Business field or relevant experience.\nRequired Knowledge and Experience:\nExperience working in a fast paced, results driven organization\nExperience in Project Management; managing numerous small projects (5+) of <$50K or large projects in excess of $500K.\nExposure to FDA regulated environments including validation experience\nUnderstanding of Commissioning, Qualification and Validation, and process engineering in pharmaceutical manufacturing environments\nPrior supervisory experience\nRequired Skills:\nStrong written and verbal communication skills\nProven attention to detail and organization including proofreading, follow-through, and project communication\nMaintain competitive knowledge & focus\nRequired Abilities:\nAbility to meet, interact, and present in front of a wide range of customers with varying roles including:C-level executives\nProject managers and plant engineers\nSupervisor, operators\n\nAbility to strategically negotiate with clients in a high stress situation to resolveProject and technical issues\nFunding and change order discussions\nEmployee performance\n\nCalm and collected leader with the ability to guide a team in stressful projects\nExcellent business maturity and interpersonal skills\n10+ years of relevant industry experience\nPreferred Skills:\nThe following skills are preferred:\nBroad knowledge of Commissioning, Qualification and Validation, process engineering, Automation Engineering, packaging, Project Management, and Regulatory/Quality, Vision Inspection etc. within Pharmaceutical manufacturing environments is strongly preferred\nA network of contacts/relationships within the pharmaceutical industry in the geographic area of hire is highly preferred\nSupervisory Requirements:\nThis position requires cross-functional leadership responsibility to provide direction to employees, OEMs, contractors or clients as necessary to meet project goals and deadlines.\n For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.\n*Verista is an equal opportunity employer.\nNational (US) Range\n$150,000—$220,000 USD\nBenefits\nWhy Choose Verista?\nHigh growth potential and fast-paced organization with a people-focused culture\nCompetitive pay plus performance-based incentive programs\nCompany-paid Life, Short-Term, and Long-Term Disability Insurance.\nMedical, Dental & Vision insurances\nFSA, DCARE, Commuter Benefits\nSupplemental Life, Hospital, Critical Illness and Legal Insurance\nHealth Savings Account\n401(k) Retirement Plan (Employer Matching benefit)\nPaid Time Off (Rollover Option) and Holidays\nAs Needed Sick Time\nTuition Reimbursement\nTeam Social Activities (We have fun!)\nEmployee Rec...","description_format":"text","description_chars":12322,"description_truncated":true,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Engineering Services","Healthcare & Life Sciences Consulting"],"lifecycle":[{"event":"open","at":"2026-11-14T18:39:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1 · green card filings: 3","filings_12m":1,"filings_prev_12m":6,"green_card_filings_12m":3,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T20:14:41Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/verista-client-partner","json_url":"https://alion.io/job/verista-client-partner.json","meta":{"generated_at":"2026-11-14T20:14:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25293,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685429},"rest":"https://alion.io/mcp/rest/get_company?id=685429"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fverista-client-partner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fverista-client-partner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fverista-client-partner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/verista-client-partner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fverista-client-partner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4319453}},{"tool":"search_jobs","arguments":{"company":"verista.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4319453},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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