Platform Technical Lead

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution. We have a track record of continuous growth, as well as exciting plans to continue expanding, transforming, and leading the market into the future.

Our success depends on our people, and we invest in them every day. Working with Verisure is being part of an industry-leading, world-class company that has a strong entrepreneurial spirit.

Responsibilities

We are looking for a Platform Technical Lead who will play a key role in the architectural decisions of the platform, belonging to the architecture career map (System Architect). You will develop, maintain, and advocate for the technical roadmap of the platform/system, working closely with the Product Owner to balance product features with non-functional requirements such as long-term maintainability, scalability, security, and performance.

You will act as technical mentor and facilitator for the team(s) developing and operating the platform, and you will be a key point of contact between the platform, the Architecture function, and other IT areas.

• Develop, maintain, and advocate for the technical roadmap of the platform, aligning it with the IT strategy and the architecture vision.
• Advise the Product Owner and the Business Units in the product ideation phases, from a technical point of view.
• Provide technical solutions aligned with the architecture vision, taking the lead in opening discussions with Architecture about new technologies or systems to be adopted.
• Promote and monitor software quality, both at source code and functional level, defining good practices and ensuring the team applies agreed software quality standards.
• Encourage and monitor automation at all levels (testing and implementation), and implement agile practices such as Pair Programming or Code Review.
• Ensure technical debt is incorporated and prioritized in the Product Backlog, and make the impact of not addressing it visible to stakeholders.
• Evaluate and track non-functional requirements (security, backup, performance, proactive and reactive monitoring) across the team(s).
• Raise, manage, and follow up the technical dependencies of the product.
• Help and guide incidence resolution, finding and resolving root causes and recurrent issues.
• Be accountable for the health of the product, reducing technical debt and involving the whole team/organization in its reduction.
• Ensure the professional growth of the team at a technical level, teaching by example.
• Lead the technical lead forum, ensuring alignment and sharing good practices and solutions among the team leads.

Main stakeholders:

• Product Owner - to understand business needs and translate them into a technical roadmap and requirements for the team.
• Business Owners - to understand their needs and their ecosystem and plan a transformation roadmap to our ecosystem.
• Architecture function - to validate solutions and strategic architecture decisions, ensuring they are properly deployed.
• Other Technical Leads - to build common ground on best practices adoption.
• Software Quality & Automation (SQA) team - to define and monitor quality standards and automation.
• Development and Operations teams - providing mentoring and day-to-day technical leadership.

Competencies

• Strategic mindset and leadership skills to lead a team and drive the technical roadmap of a platform.
• Deep technical knowledge of the platform's domain, with the ability to make short and long-term decisions impacting individual applications and components.
• Strongly experience defining and governing modern distributed architectures based on Domain-Driven Design (DDD), ideally Java/Spring Boot microservices, data persistence (SQL and NoSQL as MongoDB), and event-driven integration patterns leveraging domain events through Kafka and RabbitMQ. Ability to establish and drive architectural standards that ensure platform scalability, resilience, maintainability, and long-term evolution.
• Solid experience in Software Development, ideally with hands-on background as a developer, able to understand and challenge technical designs, architectures, and code quality.
• Experience in Agile methodologies (SCRUM, KANBAN, SAFe, LeSS, etc.) working with distributed/remote teams.
• Knowledge of non-functional requirements management: security, scalability, performance, monitoring, and backup.
• Experience working in environments streamlined/optimized through the use of AI, including piloting or initiating SDLC management with AI Agents.
• Proven experience driving the adoption of AI-powered agents, including GitHub Copilot and Claude, across the Software Development Lifecycle to improve developer productivity, code quality, and delivery efficiency.

Requirements Education:

• Master/B.A. in Computer Engineering, Telecommunications, or related field.
• Fluent in English and Spanish

Other Competencies:

• Communication skills to interact with different stakeholders, aligning Product Owner, Scrum Master, Architecture, and the development team.
• Leadership skills to motivate the technical team to learn new methodologies.
• Service culture and continuous improvement mindset.
• Critical thinking and problem-solving abilities to address complex technical issues.
• Proactive and dynamic person, focused on making things happen, self-organized and goal-focused.
• Must be a self-starter as well as a good team player.

Location

The role will be based in Madrid

If you’re not sure you meet every requirement, we encourage you to apply anyway - you might have a good fit for this role or another opportunity within our team.

Verisure will offer you

• Hybrid model Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial- Centro Comercial)
• Lunch included at our canteen You won’t need to pay for your daily meal when you are at the office!
• Dynamic and vibrant environment Our office is an open-plan space in which you will be able to interact with the best professionals from different teams at all levels.
• International stakeholder projects
• Learning and training programs
• Career development opportunities

Strong fit with our Company DNA

Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.

Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.

Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.

Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fuelled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.

With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status