SENIOR CALL CENTRE AGENT

Verisure • English • Access Control & Alarm Systems • 19 days ago
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Salary
$40k – $53k per year
Location
In office (Newcastle upon Tyne)
Seniority
Senior · 2+ years exp
Employment
Internship

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Aug 22, 2026. Verisure scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Verisure

Verisure is a European provider of professionally monitored security services, selling and monitoring smart alarm systems for homes and small businesses, with its group headquarters in Versoix near Geneva, Switzerland. Founded in Sweden in 1988, it has grown from the Nordics and Spain into most of Europe and Latin America, serving millions of customers; its UK and Ireland arm alone employs about 1,100 people from a London base and more than 20 sales offices. It recruits field and inside sales representatives, contact centre team leaders, security operations analysts, procurement buyers, payroll and controlling specialists and marketing staff, including for its Arlo Europe unit.
verisure.com • HQ: Versoix, Switzerland • Access Control & Alarm Systems • 5000+ employees • Est. 1988
Tech stack of Verisure

Salary: £30,000-£40,000 OTE | Uncapped Commission

Location: Quorum Business Park, Benton Lane, Newcastle upon Tyne | Full-Time

High-performing, target-driven Call Centre Agents wanted to join Verisure’s recruitment team, where you will contact applicants and move them through our hiring process.

Join Verisure - Europe & South America’s #1 alarm company - and earn uncapped commission based on your results.

Quick Facts

  • Salary: £30,000-£40,000 OTE
  • Uncapped commissions
  • Recruitment team environment
  • High-volume, fast-paced
  • Performance-driven KPIs

Why Work With Us

  • Earn more by delivering results
  • Uncapped commission - your performance controls your income
  • Incentives, competitions & bonuses
  • 21 days holiday + bank holidays (rising to 23)
  • Birthday off
  • Benefits: discounts, gym access, medical insurance
  • Award-winning employer (Top Employer 2024 & 2025)

Role Overview

As a Call Centre Agent, you will contact applicants, build rapport, and move candidates through the recruitment process efficiently. This role suits competitive individuals who thrive in KPI-heavy environments and enjoy high activity levels.

You will:

  • Make high-volume calls
  • Engage candidates confidently
  • Present the role clearly and build enthusiasm
  • Identify high-potential applicants
  • Keep candidates progressing through the process
  • Hit daily and weekly KPIs
  • Support team goals with consistency and pace

What You Need

  • Strong phone skills
  • 2 years contact centre experience is a plus
  • Competitive, ambitious and results-driven
  • Comfortable working with KPIs
  • Clear communication (English)
  • Experience in sales, customer service or high-volume call centres is a plus
  • DBS check required (covered by Verisure)

Who This Role Is For

  • High performers
  • Competitive personalities
  • People who enjoy fast-paced, target-driven environments
  • Candidates who want real earning potential and progression
  • Call centre professionals looking for a senior, performance-based role

Apply Now

If you want a role where performance equals income and ambition is rewarded, apply today.

Verisure is an inclusive, disability-friendly employer. All applicants are welcome.

#RECRUITMENTJOBS, #CALLCENTERCAREERS, #SALESJOBS, #UNCAPPEDCOMMISSIONS, #CAREERGROWTH, #TOPEMPLOYER, #CAREEROPPORTUNITIES, #CUSTOMERSERVICEJOBS, #SALESRECRUITMENT, #CALLCENTERAGENT, #RECRUITMENTOPPORTUNITIES, #RECRUITMENTCONSULTANT

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