Senior QA Engineer

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution. We have a track record of continuous growth, as well as exciting plans to continue expanding, transforming, and leading the market into the future.

Our success depends on our people, and we invest in them every day. Working with Verisure is being part of an industry-leading, world-class company that has a strong entrepreneurial spirit.

Main Responsibilities

We are looking for a Senior QA Engineer to join our Marketing & Sales team, who will be responsible for the quality of a strategic project involving three development Squads, ensuring consistent standards, shared knowledge, and the adoption of AI-driven testing practices across the initiative.

This role will be part of the Marketing & Sales domain, reporting functionally to the QA Lead and organizationally to the Team Leader of the Marketing domain.

• Support to the end-to-end quality of the strategic project, acting as the single point of accountability for QA across the three development Squads involved.

• Promote cross-Squad knowledge sharing among the QA engineers of each Squad, fostering a culture where everyone understands the full scope of the project so that all QAs know about all parts of the system ("everyone knows everything").

• Align the implementation and tools used with the QA discipline in the company. Collaborate with the discipline to create best-in-class QA processes.

• Co-lead the execution of the QA strategy and the implementation of this way of working in each Squad, aligned with the priorities and situation of each project.

• Work together with the Service/Maintenance team, QA team and developers to drive production bugs to zero.

• Implement a continuous improvement mindset within the QA team and other members of the project with the objective of maximizing quality in production.

• Improve testing processes, including the implementation of E2E scenarios covering critical processes.

• Act as the project's champion for AI adoption in QA, actively promoting how AI can help the team in test automation and the generation of test/use cases.

• Bring hands-on experience with agentic AI, having previously used agentic AI solutions to make testing more efficient in complex projects, and apply that experience to accelerate testing across the three Squads.

• Support QA Leads with strategic vision and leadership, enabling alignment, collaboration, and consistent execution of quality objectives across the platform.

Requirements

• Master/B.A. in Computer Engineering or Telecommunications.

• English B2.

• 5+ years' experience in QA, with proven experience coordinating quality across multiple teams or squads.

• 8+ years' experience in testing.

• Proven, hands-on experience with agentic AI tools applied to testing, using them to improve efficiency in complex projects.

• Strong interest and experience in promoting AI-driven test automation and AI-assisted test/use case generation.

• Experience with testing plugins in JIRA, Confluence.

• Experience with testing automation tools ( WebdriverIO, RestAssured, Playwright).

• Experience working in international, multi-team environments.

• Experience with Agile Methodologies/SDLC, Shift Left and tools: JIRA, Confluence, etc.

• Ability to clearly communicate with peers, managers and senior managers.

• Ability to quickly adopt and champion new technologies, particularly AI-based tools.

Other Competencies:

• Service culture, continuous improvement mindset.

• Critical thinking and problem-solving abilities to address complex issues involving data movement and data replication.

• Proactive and dynamic person.

• Must be a self-starter as well as a good team player.

• Good communication skills.

• Leadership skills to motivate multi-disciplinar engineers across different Squads to learn new methodologies, including AI-based approaches.

Location

The role will be based in Madrid

If you’re not sure you meet every requirement, we encourage you to apply anyway - you might have a good fit for this role or another opportunity within our team.

Verisure will offer you

• Hybrid model Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial- Centro Comercial)

• Lunch included at our canteen You won’t need to pay for your daily meal when you are at the office!

• Dynamic and vibrant environment Our office is an open-plan space in which you will be able to interact with the best professionals from different teams at all levels.

• International stakeholder projects

• Learning and training programs

• Career development opportunities

Strong fit with our Company DNA

Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.

Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.

Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.

Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fuelled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.

With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status