{"id":2647761,"url":"https://alion.io/job/veritext-quality-assurance-quality-assurance-associate","title":"Quality Assurance - Quality Assurance Associate","company":{"id":1894812,"name":"Veritext","domain":"veritext.com","url":"https://alion.io/company/veritext","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":175},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-08-20T07:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-21T08:56:35Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"At Veritext, we focus on the details – so legal teams can focus on the case. \n\nAbout the role:\nOur clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. Quality Assurance Associates (Digital Solutions Team) are experienced professionals in legal transcription quality management, contributing to the oversight of the quality management program. Their qualified efforts reviewing legal transcripts and providing assessment feedback ensure that independent contractor work meets quality standards.\n*This role will be filled at the representative or associate level depending on experience. \n\nWhat you'll get to do \nWork collaboratively with colleagues, exhibiting company values.\nEnsure that all communications are handled in a professional, timely, and courteous manner. \nCommunicate necessary information punctually, accurately, effectively, and report incidents to management.\nWelcome change and continuously work to enhance job knowledge while bringing value to role.\nTake ownership of your work; follow through until final resolution.\nProvide transcriptionist support post-scheduling through job completion. \nConduct quality assessments of transcriptionists' work product.\nPrepare and deliver feedback for transcriptionist and reporter review.\nAct as level two knowledge resource for transcriptionists regarding and quality standards and requirements.\nFollow established processes and service-level agreements.\nRemain in calibration with the quality team regarding the details and parameters of quality judgment, feedback delivery, and engagement support levels. \nWork within established production levels for various tasks.\nTrack and report information as requested.\nProvide special task transcription support as assigned and in accordance with business needs.\nThe kind of teammate we’re looking for:\n2+ years transcription experience\n2+ years’ experience in legal field\n1+ year transcription QA experience\n1+ year Scopist experience\nExperience editing AI transcriptions is a plus\nExperience providing written and in-person feedback\nAbility to proofread and edit documents effectively and efficiently.\nAble to manage legal transcript content according to standards.\nAble to manage simultaneous use of software applications.\nAble to provide feedback in an effective and constructive manner.\nProficient in professional use of MS Office applications.\nAdvanced typing speed of 60+ WPM.\nSuperior written communication skills.\nAdvanced English language skills including grammar, punctuation and spelling.\nSupport-service oriented with strong interpersonal skills.\nDedicated professionalism with the ability to respond promptly and accurately.\nAbility to retain details and process work accordingly. \nAble to work independently in strict alignment with a team.\nExcellent hearing and ability to easily discern details and speakers within audio recordings.\nWhat’s in it for you:\nCompetitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance\nHealthy work-life balance paid time off, Paid Parental Leave, tuition reimbursement and more\nEmployee equity and referral programs: when we succeed, you succeed!\nExtensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally\nMatched 401(k) to help you save for your future\nVeritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in\nEarned wage access: get a portion of the wages you earned prior to payday \nLearning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth\nEngaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun!\n\nAbout Veritext:\nVeritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. \n\nVeritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.\n\nVeritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.\n\nAbout this posting:\nCompensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.\n\nVeritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.","description_format":"text","description_chars":6562,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","E-learning","Security Compliance","Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-15T20:38:16Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.44,"p_room":0.28,"age_days":61,"expected_fill_days":26,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/veritext-quality-assurance-quality-assurance-associate","json_url":"https://alion.io/job/veritext-quality-assurance-quality-assurance-associate.json","meta":{"generated_at":"2026-10-21T08:59:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12784,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1894812},"rest":"https://alion.io/mcp/rest/get_company?id=1894812"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fveritext-quality-assurance-quality-assurance-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fveritext-quality-assurance-quality-assurance-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fveritext-quality-assurance-quality-assurance-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/veritext-quality-assurance-quality-assurance-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fveritext-quality-assurance-quality-assurance-associate"}]}