Benefits Consultant

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

Are you ready to elevate our employee experience and optimize our health programs? Leveraging your expertise in vendor management and data analytics, you will serve as a subject matter expert, resolving complex benefit escalations, maintaining regulatory compliance, and driving innovative wellness solutions for our workforce.

Additional responsibilities include:

• Act as the primary subject matter expert for dental, vision, and prescription drug plans. Partner with vendors to research, troubleshoot, and resolve complex employee benefit inquiries.

• Oversee day-to-day vendor operations, ensuring contractual compliance, operational efficiency, and financial oversight. Collaborate with vendors and internal teams to ensure alignment across key milestones and program deliverables, including all privacy, legal, security and related requirements are met.

• Monitor vendor reporting and leverage data analytics to evaluate plan outcomes, identify health trends, and recommend strategic plan design enhancements. Identify opportunities to streamline processes and promote employee self-service.

• Review Summary Plan Descriptions (SPDs), Summaries of Benefits and Coverage (SBCs) and benefit communications for accuracy. Track HIPAA compliance alongside vendor partners, generate quarterly reports, and partner with communications teams to keep internal and external benefit sites updated.

• Manage annual Health Plan Management (HPM) renewal process across health partners to make year over year changes to our benefits and provide updates to the benefit admin team to ensure changes are documented and implemented for the new plan year. Assist with special projects such as: benefit integrations resulting from mergers and acquisitions, RFP vendor evaluations, legislative updates, and Annual Enrollment system testing.

In this hybrid role, you may sit out of any Verizon hub office location in the continental US.

What we are looking for…

You’ll need to have:

• Bachelor's degree four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience with the corporate employee benefits department and/or with a healthcare vendor.
• Vendor management experience.
• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• A degree.
• Experience managing vendors and medical, dental, vision and prescription drug plans.
• Strong communication skills and ability to build relationships as well as work collaboratively across departments and vendors.
• Experience in evaluating data and trends into actionable insights that will support broader plan strategy.
• Demonstrates ability to independently manage complex escalations and juggle multiple projects/competing deadlines.
• Demonstrates foundational AI literacy, with experience leveraging Generative AI tools to streamline workflows.
• Self-starter who comes to the table with out of the box ideas to improve processes.
• Familiarity with collective bargaining agreements is a plus.

• Strong PC skills including Google Sheets, and Google Slides.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.