{"id":3486928,"url":"https://alion.io/job/verizon-customer-insights-consultant","title":"Customer Insights Consultant","company":{"id":96912,"name":"Verizon","domain":"verizon.com","url":"https://alion.io/company/verizon-about","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":32,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Communications","role_family":"Communications","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States","New York, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":378},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Prompt Engineering","optional":false}],"status":"live","first_seen_at":"2026-10-29T21:59:51Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T20:43:18Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"When you join Verizon\nYou want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.\nRunning AI market simulations with tested prompts to study consumer behavior fascinates you, and you know its real value lies in analyzing output data and writing clear insight reports for business teams. You bring a consulting approach to understanding research needs, designing digital experiments, and conducting thorough data reviews. Stakeholders trust your opinion, logic, and technical problem-solving capabilities. You are able to synthesize insights across platforms, create clear charts, translate data into compelling narratives, and tailor slide presentations to your audience's function and level. Beyond prompt engineering, you possess a practical business mindset that ensures your synthetic research directly supports business goals.\nKey Responsibilities\nRun AI Market Simulations: Using AI agents, simulate research focused on concept testing, messaging evaluations, attitudes & usage (A&Us), and buyer journeys.\nPrompt Engineering: Write and refine tested prompts to capture accurate data for each research topic, adjusting brief plan recommendations inside the tools.\nData Analysis & Quality Review: Review AI output data for trends, patterns, and errors to ensure accuracy and data consistency.\nReporting & Insight Synthesis: Synthesize insights across platforms, make charts, and develop presentation slides of findings to communicate insights clearly to business teams.\nCross-Functional Collaboration: Work closely with researchers and cross-functional teams to align synthetic modeling with broader business goals.\nPresent Findings Effectively: Communicate research findings in a compelling manner, using data visualization and storytelling techniques tailored to different functions and organizational levels.\nProvide Actionable Recommendations: Translate data and AI outputs into clear, actionable recommendations that support strategic planning and business decisions.\nYou’ll need to have:\nBachelor’s degree or four or more years of work experience.\nFour or more years of relevant experience required, demonstrated through work experience and/or military experience.\nExperience conducting concept testing, messaging evaluations, A&Us, or buyer journey research within the technology or telecommunications category.\nProficiency in using large language models and prompt tools.\nStrong skills in market research and data review.\nClear writing and speaking skills to communicate findings effectively.\nDemonstrated ability to solve logic and technical problems.\nEven better if you have:\nBachelor's degree in Market Research, Computer Science, Data Analytics, or a related field.\nExperience in Market Research, Social Sciences, Statistics, or a related field.\nExperience working at or alongside a market research agency or analytics vendor.\nProven track record of analyzing data from multiple sources and delivering tailored insights and slide decks to cross-functional stakeholders.\nFamiliarity with consumer behavioral modeling, digital platforms, or social analytics tools.\nExperience with both Consumer and B2B audiences is a plus.\nIf Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.\nWhere you’ll be working\nIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.Scheduled Weekly Hours\n40Equal Employment Opportunity \nVerizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.\nBenefits and Compensation\nOur benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.\nThe salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $83,000.00 - $159,000.00.The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $91,500.00 - $159,000.00.","description_format":"text","description_chars":5933,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","Managed Network Services"],"lifecycle":[{"event":"open","at":"2026-10-29T21:59:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":8,"green_card_filings_12m":0,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/verizon-customer-insights-consultant","json_url":"https://alion.io/job/verizon-customer-insights-consultant.json","meta":{"generated_at":"2026-11-03T01:32:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96912},"rest":"https://alion.io/mcp/rest/get_company?id=96912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fverizon-customer-insights-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fverizon-customer-insights-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fverizon-customer-insights-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/verizon-customer-insights-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fverizon-customer-insights-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3486928}},{"tool":"search_jobs","arguments":{"company":"verizon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3486928},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}