{"id":2754119,"url":"https://alion.io/job/verizon-field-operations-manager-2","title":"Field Operations Manager","company":{"id":96912,"name":"Verizon","domain":"verizon.com","url":"https://alion.io/company/verizon-about","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":84000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1795},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Google Workspace","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T05:58:37Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"When you join Verizon\nYou want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.\nWhat you’ll be doing...\nYou will manage the day to day operations of a field crew responsible for maintaining and installing Verizon's Network. You will be actively coaching, motivating and supporting your team’s professional development. You will be leading and guiding a team of union-represented employees promoting outstanding customer service in a safe working environment. You will be managing multiple tasks and prioritizing based upon the ever changing environment and daily service delivery situations.\nTraining, coaching, and counseling direct reports through observing employee quality and safety performance.\nEngaging with employees to manage, evaluate and meet team performance and business metrics.\nConducting employee performance appraisals and communicating feedback effectively.\nSupporting the installation, maintenance, and construction of network services.\nEvaluating trends in data and identifies the root cause of issues to develop solutions to customer service or network issues.\nInteracting with customers as needed to ensure service satisfaction.\nManaging mandatory training on compliance, safety, systems and general process changes.\nMaintaining and securing administrative records for tracking employee attendance, records of work performed, training completed and other important metrics.\nResolving grievances and workplace issues to maintain and enhance a positive working environment.\nTraveling required within work geography. May be overnight at times depending on geography size. \nWhat we’re looking for...\nYou thrive in environments where strong leadership skills, business acumen, and technical expertise are key to driving the success of multi-functional teams. No stranger to succeeding in a fast-paced environment, you juggle competing priorities with ease. You enjoy solving problems with a knack for digging into the details to determine root causes, quantifying impact, and pursuing impactful solutions. People count on you for your ability to build relationships at all levels and communicate clearly to business and technical audiences alike.\nYou’ll need to have:\nBachelor’s degree or four or more years of work experience.\nFour or more years of relevant experience required, demonstrated through work experience and/or military experience\nExperience in managing and leading cross-functional teams.\nValid driver's license.\nWillingness to travel up to approximately 25% of the time.\nWillingness to work extended hours when necessary, including weekends, holidays, after hours and on call as required for the needs of the business.\nEven better if you have one or more of the following:\nA degree\nExperience in the telecommunications or technology industry.\nStrong communication skills.\nKnowledge of outside plant network architecture including copper and fiber optics.\nExperience in using Google Workspace suite, including tools such as Drive, Gmail, Meet, Docs, Sheets, and Slides.\nExperience using virtual collaboration tools (i.e. Zoom, Blue Jeans, Slack, etc.).\nIf Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.\nWhere you’ll be working\nIn this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours\n40Equal Employment Opportunity \nVerizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.\nBenefits and Compensation\nOur benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.\nThe salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $99,500.00 - $173,000.00.","description_format":"text","description_chars":5556,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband","Managed Network Services"],"lifecycle":[{"event":"open","at":"2026-10-17T01:08:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":8,"green_card_filings_12m":0,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.88,"p_room":1,"age_days":1,"expected_fill_days":8,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/verizon-field-operations-manager-2","json_url":"https://alion.io/job/verizon-field-operations-manager-2.json","meta":{"generated_at":"2026-10-17T16:02:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21854,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96912},"rest":"https://alion.io/mcp/rest/get_company?id=96912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fverizon-field-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fverizon-field-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fverizon-field-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/verizon-field-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fverizon-field-operations-manager-2"}]}